Direct Mail Production Assistant

A Brief Overview

The Direct Mail Production Assistant supports the planning and execution of direct mail campaigns, ensuring accuracy and timeliness from start to finish. This role also serves as a backup Dirto the Donor Engagement Coordinator, helping maintain smooth donor operations. This is an essential part of the the work of MAF so that the Gospel is proclaimed and God's Kingdom is extended.

This position requires an active commitment to the mission, values, and doctrinal stance of MAF. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions. In addition, the employee must be willing to assist with other projects and duties as assigned by their manager.

Essential Duties

Direct Mail Production

• Performs responsibilities delegated by the Direct Mail Manager, supporting all phases of production within the direct mail fundraising program.
• Oversees the print production process in collaboration with external vendors, including obtaining quotes, delivering print-ready files, reviewing print and data proofs to ensure accurate variable content, and confirming insert order details.
• Verifies project specifications and accurately documents all details in the production worksheet
• Reviews artwork to ensure alignment with production specifications, confirming that design elements are properly set up for accurate printing and that merged data fields correspond correctly with variable data requirements.
• Reviews data proofs/setups to verify accurate merging of artwork, copy, and data, ensuring all variable fields, coding, and scanline placements are correct and compliant with project specifications.
• Processes vendor invoices and calculates cost-per-piece metrics for accurate financial reporting and analysis.
• Maintains clear and consistent communication with internal teams and external production partners or vendors to ensure alignment and project success.

Donor Engagement

• Assists the Donor Engagement Coordinator with job processes, ensuring smooth and efficient operations. This includes both process improvement and day-to-day implementation.
• Brainstorms and implements new ideas to enhance donor engagement and satisfaction.
• Makes sure Salesforce reports and processes are working as intended, discuss and assist in modifying when needed.
• Provides back-up support to the Donor Relations Coordinator as needed.

Qualifications

• High School Diploma/GED Required
• Bachelor’s degree in marketing, journalism, or business preferred or an equivalent combination of education and experience.
• 1 year of experience in project management and/or print production preferred
• 1 year of experience performing duties in an administrative support position or marketing, with emphasis in print collateral and/or print fundraising appeals preferred
• 1 year of experience in traditional marketing, fundraising, customer relationship management and/or direct marketing experience preferred
• 1 year of nonprofit experience preferred

Skills

• Intermediate skill in relating to internal clients and vendors
• Advanced skill in data quality control
• Advanced skill in Microsoft Outlook, Excel and Word.

Physical Requirements

• Frequently sitting
• Occasionally lifting, pushing, pulling, and carrying up to 50 lbs.
• Occasionally climbing, stooping, kneeling, crouching, crawling, and reaching
• Occasional use of accurate color vision, fine motor skills, and use of accurate close, distance, dept, and peripheral vision

MAF is committed to paying our team members competitively to the industry market and to being a market leader in benefits and work/life balance programs. Consistent with our value…” We commit to a high standard,” MAF's Total Rewards Philosophy is designed to maintain and improve our market competitiveness in the NGO sector to attract and retain our most critical resource - our people.

MAF is committed to creating and maintaining a work environment free from any form of unlawful discrimination or harassment. As a faith-based religious organization pursuant to the Civil Rights Act of 1964, Section 702 (42 USC @2000e), MAF has the right to and does solely hire candidates who agree with our Statement of Faith and agree to abide by our Standards of Conduct.

MAF expects all MAF staff to comply with its Safeguarding Policy. This includes proper moral and ethical conduct towards all children and vulnerable adults, in all circumstances and in all relationships. In addition, all MAF staff have a responsibility to seek to prevent any form of abuse, to raise any ongoing concerns, and to report any harm, abuse, or neglect to children or vulnerable adults, discovered or reasonably suspected. Violations of this policy will be subject to corrective action up to and including termination of employment.

MAF seeks to create a workplace that is intentional about Kingdom Inspired Diversity. Our commitment to our employees extends to their opportunities for personal and professional growth and development. We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in undue hardship to the organization.