Kennel Care Attendant/Receptionist

EDUCATION REQUIREMENTS

High school degree or equivalent

EXPERIENCE REQUIREMENTS

Animal care background is desirable, but not required.

Performance Expectations

• Provides compassionate care to pets.
• Can conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
• Has the ability to communicate with owners and make them feel comfortable with leaving their pet(s) in our care.
• Can follow a regular schedule for cleaning and sanitizing all suites and related areas; changes litter boxes and food/water bowls.
• Can feed each animal as the owner has requested and records appetites.
• Understands the importance of prioritizing tasks and keeps oneself busy and productive during work shifts.
• Can maintain laundry for the kennel, daycare and grooming
• Can give baths and brush out pets.
• Can collect urine and fecal specimens.
• Can give kennel tours while highlighting features that differentiate us from other boarding/daycares in our area.
• Can recognize and report any unusual condition or abnormal behavior.
• Administration of medications
• Assist with proper animal restraint
• Cleans equipment and facilities using chemicals and supplies; understands the importance of safety of use of chemicals in our facility.
• Understands and carries out the daily, weekly and monthly chore list to maintain the cleanliness, the equipment, and overall appearance of the facility.
• Understands and carries out oral and written directions.
• Maintains positive, cooperative relationships with other employees.
• Can answer client’s inquiries about basic animal care questions.
• Checking in/out, sales, and Cash Handling
• Can handle records entries accurately.
• Can prepare client invoices for services performed.
• Can accurately handle payment transactions
• Hospitality
• Can bond with clients during interactions.
• Can keep the front desk a positive area even in the event there is a client wait time.
• Can work to maintain an effective appointment schedule

Computer Knowledge / Telephone Skills

• Answers telephones and handle calls quickly, efficiently and in a professional and friendly manner using a multi-line system.
• Can Enter and update client and pet information into facility computer software.
• Has good computer skills and shows accuracy in inputting details.
• Answers emails quickly, efficiently and in a professional and friendly manner
• Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks.
• Can deal intelligibly, pleasantly and efficiently with clients, often doing several things at one time.
• Can greet clients with poise and natural effort.
• Can turn future clients (phone-shoppers) into clients through relationship building and bonding.
• Can easily remember clients and pets names and uses them.
• Uses software to look up medications, feeding, bathing instructions.
• Perform other assigned tasks.

Job Type: Full-time

Pay: $14.25 - $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Application Question(s):

• Are you interested in full time or part time?
• Do you have reliable transportation?

Work Location: In person

Salary : $14 - $16