What are the responsibilities and job description for the Runner position at MISKIRI HOSPITALITY GROUP?
About Us
Miskiri Hospitality Group brings elevated, made-from-scratch hospitality to every location we operate. Every plate that leaves the kitchen reflects our standards — the Food Runner is the final checkpoint that ensures it arrives to the guest fast, accurate, and looking exactly as it should.
Position Summary
We're looking for a fast, detail-oriented Food Runner to deliver food from the kitchen to guest tables accurately and promptly, while supporting servers and the overall flow of the dining room. This is a great entry point into the restaurant industry and a common stepping stone toward serving or bartending roles.
Key Responsibilities
- Accurately match tickets to plates and deliver food to the correct table and seat without relying on guests to identify their own order
- Communicate with kitchen staff to confirm order accuracy, timing, and any special requests (allergies, modifications) before running food
- Check each plate for presentation and temperature standards before it leaves the kitchen; flag any issues to the kitchen team immediately
- Deliver food promptly to maintain food quality and minimize wait times
- Announce and describe dishes to guests when delivering (e.g., "Here's your Lobster Mac & Cheese")
- Communicate allergy and special-request information clearly to the kitchen and confirm with guests when handing off allergen-sensitive dishes
- Assist servers with refilling drinks, clearing plates, and resetting tables as needed
- Support bussers and servers during high-volume periods to keep the dining room moving
- Maintain cleanliness of the expo line, tray stands, and food-running stations throughout the shift
- Communicate table or order issues to management promptly
- No prior experience required; restaurant experience a plus
- Ability to work quickly and stay organized during high-volume, fast-paced service
- Strong communication skills with both kitchen and front-of-house staff
- Basic knowledge of the menu (or willingness to learn) to accurately describe dishes and identify allergens
- Team-oriented attitude and willingness to jump in wherever needed
- Ability to work nights, weekends, and holidays as needed
- Must be able to work in a fast-paced, team environment
Physical Requirements
- Ability to stand and walk for extended periods (up to 8 hours)
- Ability to carry multiple plates at once, including large or heavy trays (up to 30–40 lbs)
- Ability to move quickly and safely through a crowded dining room and kitchen area
- Comfortable working near heat, sharp equipment, and a fast-paced kitchen environment