What are the responsibilities and job description for the Training Manager - Sales position at Miskelly Furniture?
Job Overview
The primary function of the Sales Training Manager will work to maximize the effectiveness of training companywide within the Sales and Retail Departments by developing and presenting training to Sales Associates, Sales support and Sales Managers based on training needs. The Sales Training Manager must focus on customer service, customer education, staff training, policies and procedures, product education with a strong emphasis on mattress and bedding training. High priority and efforts are expected in the areas of communication, motivation, and educating Sales Associates and Managers to maximize sales performance.
Duties
- Demonstrate the Miskelly Core Values by doing the right thing, being a humble servant, succeeding together, winning our customer’s hearts and eliminating complexity.
- Determine training requirements by studying sales and marketing strategic plans and current/historical sales results; conferring with sales leadership; reviewing results of coaching; evaluating training effectiveness
- Develop content and resources to present to all sales teams; document and build digital library to store materials and publish on intranet as needed
- Implement training according to sales and marketing strategy plans
- Lead all mattress and bedding training
- Collaborate and work with bedding buyer on mattress placement and individual mattress success
- Work with sales managers on one-to-one trainings with Sales Associates and support staff
- Lead and execute the Summer of Sleep campaign
- Work with sales leaders to rollout contests and other campaigns
- Create content and present trainings during morning huddle meetings
- Build relationships with vendors to effectively communicate the training needs from vendors
- Coordinate trainings with vendors
- Serve as a floating store manager as needed
- Travel to all store locations as needed
Qualifications
- HS Diploma or equivalent
- Experience utilizing and working within technology (Teams, Microsoft Office, Loft, HubSpot)
- Ability to travel to all store locations: Pearl, Madison, Starkville, Hattiesburg as needed
- Minimum of 2 years sales experience
- 2 years of sales management experience preferred
- training experience required
** Please go to: https://www.miskellys.com/employment-application and complete our Company application and attach your resume for review**
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person