Food and Beverage Manager (Weekends)

The Food & Beverage Manager is responsible for overseeing the daily operations of all food and beverage services at the facility. This position ensures a high level of customer service, food quality, cleanliness, safety, and operational efficiency while managing staff, inventory, vendors, and financial performance.

The ideal candidate is an organized, hands-on leader who enjoys working in a fast-paced environment and can effectively manage food and beverage operations during tournaments, events, and regular facility activities.

Food & Beverage Operations

• Oversee daily operations of concession stands, food service areas, beverage stations, and other F&B outlets.
• Ensure all food and beverages are prepared, served, and presented according to facility standards.
• Maintain a clean, organized, and welcoming environment for guests.
• Develop and maintain menus, pricing, promotions, and product offerings.
• Monitor service levels and make adjustments to improve efficiency and customer satisfaction.
• Coordinate food and beverage operations for tournaments, special events, and large groups.

Staff Management

• Recruit, train, schedule, supervise, and evaluate food and beverage employees.
• Create staffing plans based on facility activity, tournaments, and expected customer volume.
• Establish clear expectations for customer service, food safety, appearance, and job performance.
• Monitor employee performance and address issues appropriately.
• Lead by example and maintain a positive, professional work environment.

Inventory & Purchasing

• Monitor inventory levels and order food, beverages, supplies, and equipment as needed.
• Establish appropriate par levels and minimize waste, spoilage, and product loss.
• Receive and inspect deliveries for accuracy, quality, and proper storage.
• Maintain strong relationships with food and beverage vendors.
• Assist with negotiating pricing and identifying cost-saving opportunities.

Financial Management

• Monitor daily sales, cash handling, deposits, and financial reporting.
• Track food and beverage costs, labor costs, and overall profitability.
• Maintain appropriate pricing and portion-control standards.
• Identify opportunities to increase revenue and improve operating margins.
• Assist with developing and managing the department's budget.

Food Safety & Compliance

• Ensure compliance with all applicable local, state, and federal food safety regulations.
• Maintain proper food handling, storage, temperature, sanitation, and cleaning procedures.
• Ensure required permits, certifications, and inspections are maintained.
• Establish and enforce proper cash-handling and operational procedures.
• Respond appropriately to customer concerns, food safety issues, and incidents.

Customer Service

• Provide exceptional customer service and ensure staff consistently meet service expectations.
• Respond to guest questions, concerns, and complaints in a professional manner.
• Monitor customer feedback and recommend improvements to the food and beverage experience.
• Maintain a professional and welcoming atmosphere throughout all F&B areas.

Qualifications

• Previous experience in food service, hospitality, concessions, restaurant management, or a related field.
• Previous supervisory or management experience preferred.
• Strong communication, organizational, and leadership skills.
• Ability to work effectively in a fast-paced, high-volume environment.
• Strong customer service skills.
• Ability to manage inventory, labor, and operating expenses.
• Knowledge of food safety and sanitation standards.
• Ability to work evenings, weekends, holidays, tournaments, and special events as required.
• ServSafe certification or the ability to obtain certification preferred.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry food, beverage, and supply items weighing up to 50 pounds.
• Ability to work in indoor environments and in varying temperatures.
• Ability to safely operate or oversee the operation of food service equipment.

Success in this position will be measured by:

• Customer satisfaction and quality of service
• Food and beverage sales and profitability
• Food and labor cost control
• Inventory accuracy and waste reduction
• Employee performance and retention
• Food safety and sanitation compliance
• Successful execution of tournaments and special events
• Overall cleanliness and presentation of F&B operations

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off
• Paid training

Application Question(s):

• This job requires you to work on Friday, Saturday, Sunday, and Monday. Do you acknowledge and accept this schedule?

Ability to Commute:

• Mishawaka, IN 46545 (Required)

Ability to Relocate:

• Mishawaka, IN 46545: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $22