Assistant Operations Manager - Field Agent

📍 Nashville, TN | 🕓 Full-Time, On-Site

At Misfit Homes, we’re redefining short-term rental management in Nashville. Ranked among AirDNA’s Top 5 Property Managers in the city, we combine standout marketing, AI-driven pricing, and hands-on hospitality to deliver high-performing results for property owners and unforgettable experiences for guests.

We’re a fast-growing, tech-forward team that values innovation, independence, and creativity. Every day, we turn Nashville’s most unique homes into five-star stays.

We’re looking for an Assistant Operations Manager – Field Agent to join our Nashville team. This hybrid role blends hands-on fieldwork with technology troubleshooting and property quality management.

You’ll be the go-to person for:

• Conducting detailed property and onboarding inspections
• Performing minor repairs and touch-ups when issues are found
• Installing and troubleshooting smart home tech (locks, Wi-Fi systems, thermostats, cameras)
• Assisting with minor cleaning and staging when needed
• Reporting maintenance issues and coordinating vendor support
• Supporting the operations manager in implementing new systems and improving workflows

This is a dynamic, fast-paced position suited for someone who’s tech-savvy, handy, and enjoys problem-solving on the move.

• Complete thorough inspections and create clear digital reports
• Install and sync smart locks and related devices with our property management systems
• Troubleshoot Wi-Fi connectivity and guest-tech issues
• Handle light maintenance tasks: paint touch-ups, fixture replacements, minor repairs
• Collaborate with cleaners, maintenance teams, and vendors
• Ensure every home meets Misfit’s high design and functionality standards
• Represent the Misfit Homes brand with professionalism and care

• Strong tech troubleshooting skills (Wi-Fi, smart locks, devices)
• Experience in property management, hospitality, or STRs
• Familiarity with smart home systems (Yale, Schlage, Nest, etc.)
• Basic handyman or maintenance abilities
• Excellent organization and time management
• Clear written and verbal communication
• Proactive, dependable, and solutions-oriented
• Valid driver’s license and reliable transportation

Preferred:

• Leadership or coordination experience
• Bachelor’s degree in business, operations, or related field

• Join one of Nashville’s top-performing property management teams
• Work at the intersection of hospitality and technology
• Be part of a culture that values creativity, efficiency, and ownership
• Competitive pay and opportunity for growth within a rapidly expanding company

Ready to make an impact?

Apply today and help us shape the future of short-term rental operations in Nashville.