What are the responsibilities and job description for the System Administrator position at MIS Solutions?
Location: Cincinnati, OH (Hybrid ? 45249)
Employment Type: Full-Time
Salary Range: $60,000 ? $85,000 annually (based on experience)
About MIS Solutions
MIS Solutions is a growing Managed IT Services Provider (MSP) supporting approximately 100 managed partners across a wide range of industries. We specialize in delivering reliable, secure, and scalable IT solutions while maintaining a strong focus on customer service and long-term partnerships.
We are seeking a skilled and motivated System Administrator to join our team. This role plays a critical part in maintaining, supporting, and improving our partners' IT environments. The ideal candidate is comfortable working in a fast-paced MSP environment, managing multiple client systems, and solving complex technical challenges.
What You'll Do
As a System Administrator, you will help ensure the stability, performance, and security of client systems while providing high-quality support and project assistance.
Key Responsibilities
You'll work daily with modern, standardized technologies across our managed partner base. While expertise in every platform isn't required, familiarity with MSP-standard tools is strongly preferred.
Required Skills & Experience
Pay & Incentives
Employment Type: Full-Time
Salary Range: $60,000 ? $85,000 annually (based on experience)
About MIS Solutions
MIS Solutions is a growing Managed IT Services Provider (MSP) supporting approximately 100 managed partners across a wide range of industries. We specialize in delivering reliable, secure, and scalable IT solutions while maintaining a strong focus on customer service and long-term partnerships.
We are seeking a skilled and motivated System Administrator to join our team. This role plays a critical part in maintaining, supporting, and improving our partners' IT environments. The ideal candidate is comfortable working in a fast-paced MSP environment, managing multiple client systems, and solving complex technical challenges.
What You'll Do
As a System Administrator, you will help ensure the stability, performance, and security of client systems while providing high-quality support and project assistance.
Key Responsibilities
- Install, configure, maintain, and support servers, networks, and related hardware and software
- Monitor system performance and proactively troubleshoot issues to ensure optimal uptime
- Implement and maintain security controls to protect systems and company data
- Manage user accounts, permissions, and access rights
- Oversee system backups, disaster recovery, and business continuity processes
- Deploy and maintain software applications, patches, and updates
- Assist with IT projects including system upgrades, migrations, and infrastructure improvements
- Provide timely technical support and issue resolution for end users
- Document system configurations, procedures, and troubleshooting steps
- Evaluate and recommend hardware, software, and system components
- Work directly with vendors to troubleshoot issues and evaluate products and services
- Adhere to strict information security standards and best practices
- Occasional travel to client sites as needed (less than 5%)
You'll work daily with modern, standardized technologies across our managed partner base. While expertise in every platform isn't required, familiarity with MSP-standard tools is strongly preferred.
- Cisco Meraki (firewalls, switches, wireless access points)
- Microsoft 365 (Exchange Online, Entra ID / Azure AD, Intune)
- Windows Server and Windows desktop environments
- Synology NAS (backups, replication, disaster recovery)
- VMware and Hyper-V virtualization
- Microsoft Azure infrastructure and services
- VOIP platforms
Required Skills & Experience
- Proven experience as a System Administrator or similar role
- Strong knowledge of Windows and/or Linux server environments
- Experience using the Microsoft 365 Admin Center
- Solid understanding of networking concepts (TCP/IP, VLANs, DNS, DHCP, firewalls)
- Experience with virtualization technologies (VMware and/or Hyper-V)
- Experience working with cloud platforms such as Azure and/or AWS
- Experience with VOIP platforms
- Experience with Cisco Meraki environments
- Strong understanding of cybersecurity best practices
- Excellent troubleshooting and multitasking abilities
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to lift up to 20 lbs. (occasional equipment handling)
- Experience working in an MSP environment using ticketing, documentation, and RMM tools (e.g., Syncro or similar platforms) is a plus
- 5 years of system administration experience
- Relevant certifications such as CompTIA Server , MCSA, CISSP, or similar
Pay & Incentives
- Competitive salary ($60,000?$85,000 DOE)
- Bonus opportunities (performance, annual, and project-based)
- Overtime and after-hours compensation
- Monthly vehicle stipend (no mileage tracking required)
- Monthly cell phone stipend
- Monthly home internet stipend
- Full medical benefits
- Life insurance coverage
- Retirement plan
- Paid time off
- Certification bonuses to support professional growth
- Employee of the Month bonus
- Birthday celebrations
- Complimentary snacks and beverages
- Monthly cookouts or catered lunches
- Quarterly offsite team-building events
- Annual holiday party with bonuses
- Access to a wide range of employee discounts
- Monday through Friday
- Day shift (8-hour shifts)
- On-call rotation
Salary : $60,000 - $85,000