Security Lead - Full-time

Organization- Miraval Austin Resort and Spa

Summary

How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being? Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.

Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it’s a chance to align your career with a life in balance.

If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Security Lead.

The Security Lead is designed to function as the Security Manager’s primary operational support , ensuring that the Manager’s strategies, expectations, and standards are carried out consistently across the entire resort. This role is essential for maintaining smooth daily operations and allowing the Security Manager to focus on higher‑level leadership responsibilities.

Acting as the Security Manager’s Operational Right Hand

• Executes the Security Manager’s directives across all shifts, ensuring that policies, procedures, and expectations are followed exactly as intended.
• Provides real‑time operational oversight so the Security Manager can focus on long‑term planning, compliance, and departmental development.
• Serves as the Manager’s representative during interactions with guests, employees, and other departments, ensuring consistent leadership presence even when the Manager is not on property.
  
  

Ensuring Full Continuity in the Manager’s Absence

When the Security Manager is off‑site, the Security Lead becomes the sole point of contact for all security‑related matters. This includes:

• Making operational decisions within established guidelines.
• Coordinating with resort leadership to maintain seamless communication.
• Managing emergency responses with full authority to act according to protocol.
• Overseeing staff performance and shift operations to maintain consistency and accountability.
  
  

This ensures the resort never experiences a leadership gap in its security operations.

Reinforcing and Enforcing the Security Manager’s Policies

• Ensures strict adherence to all policies created and implemented by the Security Manager.
• Coaches staff on proper procedures and corrects deviations immediately.
• Documents incidents and escalates issues that require the Manager’s attention.
• Supports disciplinary processes by providing accurate, detailed reporting.
  
  

This role ensures the Security Manager’s standards are upheld consistently across the department.

Taking Ownership of Training and Team Development

• Implements the Security Manager’s training program through hands‑on instruction and monthly training topics.
• Identifies skill gaps and communicates them to the Security Manager for further development planning.
• Ensures all staff remain compliant with resort safety expectations and legal requirements.
  
  

This allows the Security Manager to maintain a highly trained, reliable team without having to personally conduct every training session.

Playing a Hands-On Role in the Resort’s Safety Committee

The Security Lead is a key operational contributor to the resort’s Safety Committee, directly supporting the Security Manager by:

• Conducting safety inspections and reporting findings for committee review.
• Participating in safety meetings and presenting incident trends and recommendations.
• Assisting with drills and emergency preparedness initiatives across the property.
• Ensuring follow‑through on safety action items assigned to the Security Department.
  
  

This strengthens the Security Manager’s leadership role in resort‑wide safety initiatives.

Expanding the Security Manager’s Capacity

By taking ownership of daily operations, the Security Lead enables the Security Manager to:

• Focus on strategic planning and long‑term improvements.
• Strengthen relationships with local authorities and external partners.
• Manage budgets, contracts, and compliance without being pulled away by routine tasks.
• Lead resort‑wide safety and security initiatives with full support from a reliable second‑in‑command.
  
  

The Security Lead ensures the department runs efficiently, consistently, and in alignment with the Security Manager, Resort Manager and General Managers vision.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Ability to stand for long periods of time and walk moderate distances
• Must be able to work a flexible schedule, including weekends and holidays
• Refined verbal and written communication skills
• 1-3 years of hotel security experience preferred