What are the responsibilities and job description for the Front Office Host position at Miraval Berkshires?
Your journey begins now!
It is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in. Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval’s purpose.
Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties will include processing forms of payment and responding to guest inquires. You'll be the face of Miraval as a Front Office Host. If you have worked at other Hotels in the front office, or you have an interest in hotel front office operations, we'd love to hear from you! This person must have exceptional communication skills as well as superior guest service abilities. This position is fast paced with constant guest interaction. We are looking for colleagues who can make a connection with our guests, are empathetic, compassionate, engaging and friendly.
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Proficient computer skills
- Refined verbal and written communication skills
- Ability to stand for long periods of time.
Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
Miraval Berkshires offers:
- World class resort
- Awarded Fortune’s 100 best companies to work for
- Unlimited use of our fitness center, yoga classes, and lectures
- Competitive pay
- Reimbursement for tuition or wellbeing
- Employee discounts on all spa services and programming
- Discounted and comped rates at Hyatt Hotels
- Positions with flexible schedules
We thank you for your interest. Be well.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $19