Senior Talent Development Partner

Company Description

Mirastar Federal Credit Union has been dedicated to creating equitable access to better banking since its founding in 1950. Previously known as Santa Clara County Federal Credit Union, the organization rebranded in October 2024 to reflect its expanded mission of serving diverse community members, including Santa Clara County employees, retirees, and beyond. Mirastar provides financial tools, education, and opportunities to help individuals achieve lasting financial security. With a commitment to fostering growth and prosperity, Mirastar aims to empower its members and support the community’s potential for a brighter future.

Role Description

The Senior Talent Development Partner is a senior-level individual contributor responsible for designing, building, and optimizing the credit union’s learning ecosystem. Reporting to the VP of Learning and Development, this role focuses on creating scalable, high-impact training solutions that support employee performance, elevate the member experience, and align with Mirastar’s values and service philosophy. This position serves as a subject matter expert in learning management systems, instructional design and learning strategy, partnering across departments to deliver innovative, compliant, and member-centric training programs. While not responsible for direct people management, the Senior Talent Development Partner leads through influence, project ownership, and expertise. This role operates as a highly collaborative individual contributor within the Talent team. The Senior Talent Development Partner is expected to balance hands-on execution, managing projects, systems, and processes that support employee success and enhance the member experience. Occasional travel may be required to support in-branch or in-person training initiatives.

Qualifications

·      Dynamic and engaging presentation skills

·      Passionate about learning and developing talent

·      Ability to create innovative solutions by leveraging technology to increase optimization of training output

·      Strong project management skills with the ability to manage multiple priorities independently

·      Excellent communication and collaboration skills, with the ability to influence without direct authority

·      Analytical mindset with experience measuring training effectiveness and using data to drive improvements

·      Strong writing skills and ability to tell stories with infographics and visuals

·      Attention to detail in composing and proofing training materials

·      Ability to effectively manage time, establish priorities and meet deadlines

·      Energetic, forward-thinking, respective, and creative individual with high standards and an appropriate professional image

·      Demonstrated understanding of adult learning principles and instructional design methodologies (ADDIE, SAM, or similar)

·      Demonstrated ability to learn and apply training related software

·      Ability to process and follow specific instructions and directives with emphasis on details and producing quality results

·      Broad knowledge of and practical experience with operational functions, products and services, and the laws and regulations which affect the Credit Union

·      Proactive and solution-oriented with the ability to work in an environment of flexible and changing work policies/procedures

·      Ability to motivate, influence and train others

·      Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook

·      Experience with managing and optimizing Learning Management System(s) and eLearning tools

·      Hungry: Demonstrates a strong drive for continuous learning, growth, and expanded responsibility. Self-motivated, diligent, and proactive in identifying the next step and the next opportunity to contribute.

·      Humble: Operates with low ego and high respect for others. Actively recognizes and elevates the contributions of teammates, prioritizing collective success over personal recognition. Approaches work with openness, respect, and a collaborative mindset, welcoming diverse perspectives, and constructive feedback.

·      Works Intelligently: Demonstrates strong situational awareness and sound judgment. Understands group dynamics, uses intuition, emotional intelligence, and thoughtful decision making to navigate complex interaction to achieve the best outcomes.