What are the responsibilities and job description for the Sales Manager, Mirakl Connect position at Mirakl - AMER?
Mirakl is the global leader in marketplace and dropship solutions, empowering the world's most forward-thinking companies to succeed in the digital economy.
Mirakl Connect is our platform that accelerates e-commerce growth and profitability by seamlessly connecting sellers and partners to a global network of Mirakl-powered marketplace and dropship platforms.
Your ImpactAs a Sales Manager, you will lead a team of 6-8 Account Executives focused on acquiring new customers across the SMB and mid-market (MM) segments. You'll drive execution, talent development, and revenue performance, playing a key role in scaling the Mirakl Connect business.
This is a permanent position based in our Boston office, with 1 day of remote work per week.
What You Will Do at Mirakl- Lead and Develop a High-Performing Team: Manage a team of 6-8 AEs, providing hands-on coaching, clear direction, and performance management to meet and exceed individual and team quotas.
- Drive Customer Acquisition: Execute sales strategies that accelerate new customer acquisition in both SMB and Mid Market/Enterprise segments, with a focus on outbound prospecting and consultative selling.
- Coach for Impact: Deliver ongoing skill development around pipeline generation, discovery, qualification, negotiation, and closing, tailored to the different motions of SMB and MM sales.
- Optimize Sales Execution: Monitor key performance metrics, implement scalable processes, and help improve forecasting accuracy, conversion rates, and overall sales efficiency.
- Partner Cross-Functionally: Collaborate closely with Marketing, Product, and Customer Success to align go-to-market campaigns, product feedback loops, and onboarding.
- Cultivate a Winning Culture: Foster a team environment built on transparency, accountability, learning, and results.
- Sales Leadership Experience: 3-5 years of people management experience leading 6 AEs, ideally within a B2B SaaS or e-commerce platform context.
- Proven Track Record: Success driving new business in both SMB and Mid Market/Enterprise segments with a deep understanding of full-cycle sales and territory management.
- Sales Experience: Experience closing SMB and Mid Market/Enterprise opportunities.
- Process-Oriented Operator: Experience refining and scaling sales processes, coaching frameworks, and leveraging data to improve outcomes.
- Data-Driven: Strong command of CRM tools (Salesforce preferred) and sales performance metrics to make informed decisions and drive accountability.
- Clear Communicator: Excellent communication and interpersonal skills with a focus on clarity, motivation, and alignment across levels.
- Agile & Accountable: Comfortable operating in a high-growth, dynamic environment where priorities shift and results matter.
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