What are the responsibilities and job description for the General Manager – Tasting Room position at Miraflores Winery?
Job Summary
Miraflores Winery is seeking a hands-on, organized, and customer-focused General Manager to oversee daily tasting room operations and support overall winery business functions. This role combines hospitality, operations, sales coordination, and administrative management.
Key Responsibilities:
- Manage daily tasting room operations including guest experience, wine service, reservations, and point-of-sale (VinNow)
- Maintain cleanliness, inventory, and overall presentation of tasting room, kitchen, and outdoor areas
- Process online orders, track sales, and monitor daily financial activity
- Coordinate staff scheduling, training, and compliance (RBS & food safety certifications)
- Plan and execute winery events, wine club releases, and promotions
- Communicate with vendors, distributors, and internal teams (production, marketing, accounting)
- Manage wine club operations (quarterly releases, shipments, and member communications)
- Oversee marketing coordination including email campaigns and event promotions
- Ensure compliance with licensing, reporting, and operational requirements
- Support sales growth through events, partnerships, and customer engagement
Qualifications:
- Previous management experience in hospitality, winery, or retail preferred
- Strong organizational and multitasking skills
- Excellent customer service and communication abilities
- Experience with POS systems and basic financial tracking
- Ability to work weekends, events, and flexible hours as needed
Schedule:
Full-time position with weekend and event availability required
Join us as we craft extraordinary tasting room experiences that celebrate our products and delight every guest. If you thrive in a lively environment where your leadership can shine through exceptional service delivery, we want to hear from you!
Pay: $4,100.00 - $4,500.00 per month
Benefits:
- Employee discount
- Food provided
Work Location: In person
Salary : $4,100 - $4,500