What are the responsibilities and job description for the Technical Training Systems Coordinator position at Miracle Software Systems, Inc.?
Job Details
Technical Training Systems Coordinator
Dearborn, MI
12 Months
Key Responsibilities:
- Author, coordinate review, and publish the quarterly Technical Training Electronic Field Communication (EFC)
- Maintain Ford Accepted Service Training (FAST) program course list for technician training equivalency
- Triage Ford Technical Training Report-A-Problem concerns related to systems issues
- North American Standard Training and Resource System (STARS) Administrator - tasks include creating/maintaining training planners, activating courses and setting due dates, triaging STARS issues with STARS IT Development Team, coordinating with Learning Management System (LMS) provider to discuss needs/concerns, and review training courses to provide feedback to Content Development Team
- Partners with others across the enterprise to leverage resources, common processes and technologies for greater efficiency for Ford
- Assist with training vehicle ordering
- Assist with tool and equipment ordering for training centers
- Assist in future LMS migration tasks
- Assist with global training delivery concerns
- Identify and research new technologies and learning processes to maintain Ford best-in-class training experience
Skills Required:
Training Coordination
Skills Preferred:
SharePoint
Experience Required:
2 - 5 years of relevant experience in a coordination role including: Field Communication Systems Administration SharePoint Expertise
Experience Preferred:
Additional experience preferred, but not required includes: Automotive Technical Expertise including: Vehicle Systems Tools and Equipment Technical Training
Education Required:
High School Diploma / GED
Education Preferred:
Additional Safety Training/Licensing/Personal Protection Requirements:
Additional Information :
Expected to be in the office, in Allen Park, 4 days per week.