What are the responsibilities and job description for the SAP Project Manager / Program Management position at Miracle Software Systems, Inc.?
Requirement:
Job Title: Technical Program & Project Management Specialist
Duration: Long term
Location: Dearborn, MI -Onsite
Position Description:
About the Role We are seeking an experienced and highly organized SAP Project Manager to lead the planning, execution, and delivery of SAP implementation, upgrade, and support projects. The ideal candidate combines deep SAP program/project management expertise with hands-on proficiency in JIRA for agile project tracking, sprint planning, and cross-functional collaboration. This role requires someone who thrives at the intersection of structured SAP methodologies and agile delivery practices, ensuring transparency, accountability, and on-time delivery across all workstreams.
Key Responsibilities:
Play a role in System of Governance in defining and implementing a large-scale SAP S4 I-ERP program
Lead tactical activities and support overall strategic program objectives.
Manage the EPICS/Sub Epics/Features for the Product Group in JIRA
Continuously assess issues, risks and opportunities while assisting with resolution
Track scope changes and manage change control processes to prevent scope creep
Manage program-level CRAID (Change Requests, Risks, Assumptions, Issues, Decisions) log
Support gathering and review of metrics to support Major releases as well as to track Production Releases like Release on Demand, Problem Incidents etc.
Support System of Delivery (SoD) quarterly Program Increment (PI) planning and facilitation of events Logistics, breakout sessions, presentations, workshops, etc.
Support and Manage integration points between ERP modules and legacy/third-party systems
Prepare Product Teams for Program Increment (PI) planning events.
Consolidate Product Line Iteration reviews into Product Group Iteration reviews and retros.
Coordinate, be accountable and ensure Product Teams are progressing, focusing on scope, timelines & release management.
Support Foundational Product teams by coordinating Release activities such as Cutover, Testing cycles, training programs and data readiness with Product teams
Support resolving PDO and Foundational related dependencies with Product Managers
Remove blockers and impediments by ensuring teams are bringing issues to appropriate governance forums
Facilitate lessons learned and transition to steady-state support/operations
Lead end-to-end management of SAP projects (implementations, upgrades, rollouts, and support enhancements) including S/4HANA migrations, module deployments (FI/CO, MM, SD, PP, HCM, etc.), and integration initiatives.
Develop and maintain comprehensive project plans, timelines, resource allocations, budgets, and risk registers.
Own and administer JIRA boards for all project activities creating epics, user stories, tasks, and subtasks; managing backlogs; configuring workflows, dashboards, and custom fields to fit SAP project needs.
Manage project governance: status reporting, steering committee updates, RAID logs, and change management processes.
Drive continuous improvement of project management practices, JIRA usage standards, and reporting templates across the SAP team. Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
3 years of experience managing SAP projects (implementation, upgrade, or support) in project management capacity.
Demonstrated expert-level, daily hands-on use of JIRA including board configuration, workflow automation, JQL queries, dashboard creation, and integration with Confluence.
Strong knowledge of both Agile/Scrum and Waterfall/hybrid project delivery frameworks.
Excellent stakeholder management, communication, and presentation skills.
Proven ability to manage multiple concurrent projects and competing priorities.
Skills Required:
Project Management, Jira, Release Management, Microsoft Excel, Agile Software Development
Skills Preferred:
Microsoft PowerPoint, Power Builder, Analytical
Experience Required:
Specialist Exp: 6 years in IT; 3 years in Program Mgmt., Expert in Proj Mgr
Education Required:
Bachelor's Degree
Education Preferred:
Additional Safety Training/Licensing/Personal Protection Requirements:
Salary : $60 - $70