Inside Sales Representative

Business Development Representative
Miracle Makers Home Care

Build relationships. Grow your career. Make a difference.

Miracle Makers Home Care is seeking a motivated, compassionate Business Development Representative to help connect individuals and families with quality care in the comfort of their own homes.

This is an active sales role requiring consistent outreach, strong follow-through, and a commitment to results. You’ll build referral relationships, engage prospective clients and caregivers, and work with our onboarding team to turn interest into active services.

What You’ll Do

• Meet daily call requirements: Make a minimum of 200 outbound calls per day to prospective clients, caregivers, referral sources, and existing contacts. Document call activity, outcomes, and next steps in Airtable.
• Generate and follow up on leads: Contact new leads promptly, reconnect with past contacts, and maintain consistent follow-up.
• Build referral relationships: Develop connections with service coordinators, case managers, insurance representatives, community organizations, and existing clients and caregivers.
• Support client retention: Check in with clients, identify concerns, coordinate solutions with the appropriate team, and ask for referrals.
• Drive enrollments: Maintain an active referral pipeline, work toward monthly production goals, and coordinate with onboarding staff to help clients begin receiving services.
• Represent the agency: Participate in networking events, community outreach, and sales and marketing meetings.
• Assist with caregiver onboarding: Help complete applications, verify required employment documentation, and coordinate necessary health screenings.
• Maintain accurate records: Keep Airtable profiles, contact information, outreach activity, and progress notes current.
• Discuss approved pay and benefits: Communicate caregiver compensation within company guidelines and obtain approval for exceptions.
• Uphold professional standards: Protect confidential information and follow company policies and ethical standards.

What We’re Looking For

• High school diploma or equivalent.
• At least two years of experience in sales, business development, customer relations, or a related role.
• Comfort working in a high-volume outbound calling environment and meeting a 200-call daily minimum.
• Demonstrated ability to generate leads, build relationships, ask for business, and follow through.
• Strong organization, attention to detail, and time-management skills.
• Excellent verbal and written communication skills, including comfort with presentations and community outreach.
• Strong computer skills; experience with Airtable or a similar platform is a plus.
• Professionalism, discretion, and respect for clients and caregivers.
• Bilingual English/Spanish skills are preferred, but not required.

What We Offer

• Competitive hourly compensation.
• Discretionary monthly bonuses based on production.
• Paid time off and paid holidays.
• Health, dental, and vision benefits.
• Life insurance.
• Supportive leadership, ongoing training, and opportunities for advancement.

Benefits are subject to eligibility and plan terms.

Grow With Miracle Makers

Your work will help more people access dependable care at home while supporting the caregivers who make that care possible. We value initiative, accountability, and the relationships that help our clients and our business thrive.

Bring your drive, compassion, and commitment to follow through. Apply today and help us make more miracles happen.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Paid time off

Ability to Commute:

• Lansdowne, PA 19050 (Preferred)

Ability to Relocate:

• Lansdowne, PA 19050: Relocate before starting work (Required)

Work Location: In person

Salary : $20