What are the responsibilities and job description for the Sales Representative position at Miracle-Ear?
We’re looking for a driven individual who is passionate about helping others to become our next Hearing Care Professional! We hire individuals from a variety of backgrounds and industries and help them grow from Sales Trainee to Hearing Care Professional through a comprehensive paid training program. No hearing healthcare experience is required. This is a rewarding, consultative, sales opportunity that has high earning potential, all while making a difference in people’s lives.
Responsibilities:
- Work on-site and meet with customers in-person to discuss their hearing loss.
- Build a relationship of trust and empathy from the start.
- Educate the customer about the long-term effects of hearing loss.
- Administer a series of exams and walk the customer through their results.
- Make the best product recommendation based on individual needs.
- Walk the customer through a demonstration to test the device they select.
- Fit the customer for their new hearing aids.
- Deliver consistent after-care to ensure the customer is satisfied and are comfortable using their devices.
About us:
For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life.
At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry.
Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. Our corporate team is headquartered in Minneapolis, Minnesota, and our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating in 26 countries world-wide.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
- Has been customer-facing
- Confident, personable, adaptable, and sharp
- Passionate about helping others, leads with empathy
- Enthusiastic and eager to learn a new skill
- Able to leverage technology
- Sales experience in a B2C environment is a plus
- Competitive pay structure, high earning potential once in a selling capacity
- Work-life balance, normal business hours
- Continuous training, development, and support
- Brand recognition – we’re at the top of our industry!
- Health Insurance – Medical, Vision
- Retirement Plan – 401K
- Paid Time Off, Paid Holidays
