What are the responsibilities and job description for the Front Office Assistant position at Miracle Ear?
We are now hiring a Patient Care Coordinator in our Malone, NY Miracle-Ear location. The responsibilities include exceptional service to our customers both over the phone and face to face, scheduling appointments, daily clerical duties, verifying insurance, email correspondence, and ordering merchandise. Candidates must possess the following:
-Consistent attendance and punctuality
- Outgoing personality
- Strong interpersonal and communication skills
- The ability to multi-task in a busy office
- Can work independently
- Maintain an orderly and organized office
- Willingness to learn new policies and always comply with HIPAA regulations
Responsibilities
- Greet and assist patients at the front desk, ensuring a welcoming environment.
- Manage appointment scheduling and maintain patient records with accuracy.
- Handle phone inquiries and provide information regarding services offered.
- Process patient information in compliance with HIPAA regulations.
- Support medical staff with administrative tasks, including filing and data entry.
- Collaborate with team members to enhance patient service and office efficiency.
Pay: $17.00 - $18.00 per hour
Expected hours: 25.0 – 30.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Benefits:
Vacation & Paid Time Off, Health Insurance, Paid HolidaysSalary : $17 - $18