What are the responsibilities and job description for the Front Desk Coordinator position at Miracle Ear Hearing Ctr.?
Front Office Associate – Miracle Ear
Location: Danvers, MA
Schedule: Monday – Friday | 8:30 AM – 5:00 PM
Starting Pay: $20/hour Monthly Bonus Opportunities
Email: NicoleMartin@FrasierEnterprises.com
Phone: 401-409-5356
About Us:
Miracle Ear is a trusted leader in hearing health care. At our Danvers, MA location, we pride ourselves on offering compassionate service and personalized care to our patients. We are currently seeking a Front Office Associate to support daily administrative operations and help create a welcoming environment for our patients.
Position Summary:
The Front Office Associate plays a critical role in ensuring smooth office operations. You will be the first point of contact for patients, providing exceptional service while handling a variety of administrative and clerical tasks. This is a great opportunity for someone who is organized, detail-oriented, and looking for a Monday–Friday role with growth potential.
Key Responsibilities:
- Greet and assist patients with professionalism and care
- Answer and direct phone calls in a timely manner
- Schedule and confirm patient appointments
- Maintain accurate and up-to-date patient records
- Handle incoming/outgoing mail and office communications
- Monitor and order office supplies as needed
- Coordinate with other departments to ensure office procedures are followed
- Resolve basic office-related issues or escalate when necessary
- Perform general receptionist and administrative duties
Requirements:
- Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational and time-management abilities
- Ability to multitask and work independently in a fast-paced environment
- Previous experience in a front office, receptionist, or administrative role is preferred but not required
Why Join Us?
- Family-Friendly Schedule – No weekends!
- Base Pay: $20/hour starting rate
- Bonuses: Monthly bonus potential
- Raises: Opportunity for yearly increases
- Supportive Work Environment – Work closely with a team that values collaboration and patient care
How to Apply:
Send your resume to NicoleMartin@FrasierEnterprises.com
Interviews by appointment only — this week only!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Office: 1 year (Preferred)
Ability to Commute:
- Danvers, MA 01915 (Required)
Work Location: In person
Salary : $19 - $20