What are the responsibilities and job description for the Experienced Appointment Setter - Eagle position at Miracle Ear - Health Services?
Job Title: Appointment Setter
Company: Miracle-Ear
Location: Eagle, Idaho
Miracle-Ear, the #1 provider of hearing healthcare solutions, is seeking a motivated individual to join our team in Eagle, Idaho, as an *Appointment Setter*. This role is crucial in connecting potential and pre existing patients with effectively scheduled appointments for our valuable services, and hearing evaluations with our Hearing Aid Specialists.
Key Responsibilities:
- Conduct calls professionally and efficiently to our patients.
- Set appointments based on customer preferences and team availability.
- Achieve and exceed weekly and monthly appointment setting targets.
- Maintain accurate records of calls and appointments in our CRM system. (CRM = Customer Profiles, Schedule, Notes)
- Collaborate with team members to optimize efficiency and success.
Qualifications:
- Minimum of 1 year of call center experience (or related) with a focus on appointment setting.
- Proven ability to thrive in a high-volume call environment.
- Excellent communication and interpersonal skills.
- Results-driven with a strong work ethic and a positive attitude.
- Familiarity with CRM software and comfortable navigating between multiple programs and desktop screens.
Benefits:
- Competitive base with performance-based bonuses and commissions.
- Comprehensive training and ongoing professional development.
- Health Dental Vision insurance options.
- 401k
- Supportive and collaborative team environment.
How to Apply:
If you are a motivated individual with a passion for connecting with people and setting appointments, we invite you to apply for this exciting opportunity. Please submit your resume with relevant experience.
* Miracle-Ear is an equal opportunity employer and welcomes applicants from all backgrounds to apply.
Qualifications:Qualifications:
- Minimum of 1 year of call center experience (or related) with a focus on appointment setting.
- Proven ability to thrive in a high-volume call environment.
- Excellent communication and interpersonal skills.
- Results-driven with a strong work ethic and a positive attitude.
- Familiarity with CRM software and comfort navigating between multiple programs and desktop screens.
Related experience in customer service, sales, telemarketing are all welcomed.
Salary : $16