Dispatch Scheduler

Position: Dispatch Scheduler (Syracuse Market)

Reports to: Distribution Manager

Full Time - Exempt

Shifts:

12 - 9 P.M.

1 - 10 P.M. (Shifts include 1 hour Meal Period)

2 - 11 P.M.

Pay: $62,353.20 - $75,000.00 per year

Position Summary

The Scheduler is responsible for planning and optimizing future work, ensuring routes are efficient, balanced, and cost-effective. This role focuses on tomorrow and beyond, not same-day execution.

Key Responsibilities

• Build and optimize delivery routes in advance (1–2 days out)
• Balance workload across drivers and regions
• Schedule customer deliveries based on priority, geography, and efficiency
• Plan around capacity, equipment, and staffing levels
• Prepare dispatch-ready routes for the next day
• Adjust schedules based on weather, market conditions, and demand spikes
• Work with management and dispacthers on strategic planning
• Analyze routing efficiency and suggest improvements
• Review prior-day performance and adjust future schedules accordingly

Key Skills

• Strong analytical and planning ability
• High attention to detail and accuracy
• Experience with routing/logistics software (ADD’s E3 preferred)
• Ability to anticipate problems before they happen
• Strong organizational and time management skills

Qualifications

• High school diploma or equivalent required
• Experience in logistics planning, scheduling, dispatch support, or operations coordination preferred
• Strong analytical and problem-solving skills
• High attention to detail with strong organizational ability
• Proficiency with routing, scheduling, or logistics software (Add Systems E3 preferred)
• Ability to think ahead and plan multiple days in advance
• Strong understanding of efficiency, workload balancing, and operational planning concepts
• Ability to work independently with minimal day-to-day direction
• Strong communication skills for coordination with management and operations teams