What are the responsibilities and job description for the Insurance & Risk Manager position at Mira Home?
About Mira Home - Pest Control
At Mira Home, we’re building a high-performance team focused on operational excellence, accountability, and growth. We are seeking a detail-oriented and proactive Insurance & Risk Manager to oversee and manage company insurance claims, risk coordination, and insurance administration across multiple business operations. This position plays a critical role in protecting the company’s assets, supporting employees and field operations, and ensuring claims are handled efficiently from start to finish.
Your New Role
As an Insurance & Risk Manager, you will manage and oversee a variety of insurance claims and risk-related processes, including:
At Mira Home, we’re building a high-performance team focused on operational excellence, accountability, and growth. We are seeking a detail-oriented and proactive Insurance & Risk Manager to oversee and manage company insurance claims, risk coordination, and insurance administration across multiple business operations. This position plays a critical role in protecting the company’s assets, supporting employees and field operations, and ensuring claims are handled efficiently from start to finish.
Your New Role
As an Insurance & Risk Manager, you will manage and oversee a variety of insurance claims and risk-related processes, including:
- Handle and manage auto liability and physical damage claims
- Coordinate workers’ compensation claims from incident reporting through resolution
- Manage property damage, equipment damage, and general liability claims
- Investigate incidents, gather documentation, and maintain organized claim records
- Communicate directly with insurance carriers, adjusters, brokers, legal counsel, and internal teams
- Monitor claim progress, reserves, and settlements to ensure timely resolution
- Review accident reports, invoices, estimates, repair documentation, and supporting records
- Maintain accurate and up-to-date claim tracking systems and reporting
- Support administration of the company’s insurance program
- Assist with policy renewals, audits, certificates of insurance, and underwriting requests
- Identify trends, recurring losses, and opportunities for operational improvement and risk reduction
- Partner with Safety, HR, Operations, Fleet, and Finance teams to improve incident response and claim outcomes
- 3 years of experience in insurance claims, risk management, or claims administration
- Experience handling:
- Auto claims
- Workers’ compensation claims
- Property or damage claims
- Strong understanding of insurance policies, coverages, and claims processes
- Ability to manage multiple claims and priorities in a fast-paced environment
- Strong organizational, communication, and problem-solving skills
- High attention to detail and ability to follow processes accurately
- Proficiency in Google Suite and claims management systems
- Experience working with brokers, TPAs, carriers, and adjusters preferred
- Experience in home services, construction, pest control, transportation, or multi-location operations
- Insurance certifications such as AIC, ARM, or CPCU are a plus
- Knowledge of OSHA, workplace injury reporting, or fleet safety practices preferred
- Starting Salary: We offer a competitive starting salary that reflects your experience and qualifications!
- Performance Bonuses: Earn bonuses based on individual performance
- Competitive pay based on experience
- Health, dental, and vision insurance
- 401(k)
- Paid time off and paid holidays
- Growth opportunities within a fast-growing organization
- Collaborative and team-oriented work environment