What are the responsibilities and job description for the Solutions Engineer I position at Minuteman Security & Life Safety?
Description
Job Overview Summary
The Solutions Engineer I is a role that supports the sales team by providing technical knowledge of security products, assisting in or completing site walks, and ensuring the client’s technical requirements are understood and met. This role focuses on learning the company’s product offerings, understanding client needs, and developing initial quotes and bill of materials (BOM's).
Our ideal candidate can be located in New Hampshire, Massachusetts, or Connecticut, and may be required to travel to those states listed for customer site walks.
What you’ll be doing (and doing well!):
Pay Transparency Statement
The base salary range for this role is $67,200 - $101,100. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus or commission in addition to base salary as well as health coverage, paid holidays, and other benefits.
Equal Employment Opportunity (EEO) Statement
Minuteman Security & Life Safety is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Minuteman Security & Life Safety provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Minuteman Security & Life Safety takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Drug-Free Workplace Statement
Minuteman Security & Life Safety is an equal opportunity employer, that offers a smoke-free and drug-free workplace.
Job Overview Summary
The Solutions Engineer I is a role that supports the sales team by providing technical knowledge of security products, assisting in or completing site walks, and ensuring the client’s technical requirements are understood and met. This role focuses on learning the company’s product offerings, understanding client needs, and developing initial quotes and bill of materials (BOM's).
Our ideal candidate can be located in New Hampshire, Massachusetts, or Connecticut, and may be required to travel to those states listed for customer site walks.
What you’ll be doing (and doing well!):
- Understand basic security solutions, hardware, and software products offered by the company.
- Work closely with sales teams to support client engagement and build a foundational knowledge of solutions engineering processes.
- Identify basic client requirements and communicate them to senior team members.
- Assist and/ or complete site walks to evaluate customer needs.
- Assist with basic system configurations, ensuring solutions meet customer needs.
- Develop skills in troubleshooting and understanding technical requirements specific to the security industry.
- Provide quotes and bill of materials (BOM) for projects based on customer needs.
- Maintain knowledge of industry trends and competitors’ products.
- Perform other job-related duties as assigned.
- Own It: Focus on excellence in everything you do and each interaction you have with all clients
- Learn: Absorb the training. Make yourself an expert on our portfolio of solutions
- Represent: Always understand that you are the face of the company to our customers
- Diversity: Every project and service call are different so you must enjoy variety in your workday
- Work as One Team: Work closely with Minuteman’s sales, management, and operations teams to best serve our customers
- Find a way: Turn challenges into opportunities
- Play To Win.
- A Sense of humor, creativity, and positive attitude
- Bachelor’s degree in engineering, Computer Science, or a related field (or equivalent experience) preferred.
- Basic understanding of security products, systems, and solutions.
- Strong communication skills and willingness to learn.
- Ability to work well in a team-oriented environment.
- Entry-level experience or internships in sales, engineering, or security.
Pay Transparency Statement
The base salary range for this role is $67,200 - $101,100. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus or commission in addition to base salary as well as health coverage, paid holidays, and other benefits.
Equal Employment Opportunity (EEO) Statement
Minuteman Security & Life Safety is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Minuteman Security & Life Safety provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Minuteman Security & Life Safety takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Drug-Free Workplace Statement
Minuteman Security & Life Safety is an equal opportunity employer, that offers a smoke-free and drug-free workplace.
Salary : $67,200 - $101,100