Bilingual Receptionist

Email your resume to brad@mint-pt.comFront Desk Receptionist – West Jordan ClinicAt MINT Physical Therapy, we are a fun, dynamic, and mission-driven team committed to increasing access to high-quality care and delivering a healing experience that truly supports our community. Our front desk is the heart of the clinic — the first friendly face patients see and the last encouraging voice they hear.We are looking for a receptionist who is organized, uplifting, dependable, and excited to be a genuine part of each patient’s recovery. The ideal candidate naturally reflects our company values:Integrity – Maintain honest, ethical, and trustworthy behavior.Excellence – Strive for the highest quality in every task, big or small.Adaptability (Anxiously Learning) – Welcome change, stay flexible, and always look for better solutions.Growth Mindset (Initiative) – Embrace continuous learning and take proactive ownership.Engaging – People like people who like people — invest in our patients and team.If you thrive in a positive, patient-centered environment and enjoy lifting others up, we want to meet you.Position DetailsLocation: MINT Physical Therapy – West Jordan ClinicSchedule:Full-Time: Monday–FridayHours: 7:00 AM – 4:00 PMOccasional coverage for PTO or staff meetings as neededThis role is ideal for someone who enjoys early mornings, consistent hours, and being fully available for the morning/afternoon patient flow.Key ResponsibilitiesPatient ExperienceGreet every patient with warmth, friendliness, and professionalismSet the tone for a positive clinic atmosphereSupport patients recovering from car crashes, workplace injuries, and other traumatic eventsBuild trusting relationships through clear communication and compassionScheduling & CoordinationManage daily and long-term schedules for multiple therapistsHandle cancellations, reschedules, and same-day adjustmentsEnsure patients stay consistent with their plan of careConfirm insurance-authorized visit counts and help maintain full schedulesAdministrative & Intake TasksComplete new patient intake forms and verify insurance detailsMaintain accurate and HIPAA-compliant documentationAssist patients in understanding benefits, referrals, and next stepsPrepare charts and keep digital files organizedBilling & PaymentsCollect cancellation fees, cash-pay fees, and outstanding balancesProcess payments accurately and reconcile daily depositsAssist with basic billing questionsCommunication & SupportAnswer phones, texts, and emails promptlyFollow up with patients for reminders or incomplete paperworkCommunicate clearly with PTs, PTAs, and leadership to keep clinic flow smoothAssist with small administrative tasks to support therapistsClinic MaintenanceKeep the lobby, front desk, and clinic spaces clean, tidy, and professionalRestock supplies, manage patient forms, and maintain organizationHelp create an elite, welcoming clinic environment that matches the MINT brandWho Will Love This RoleYou will fit in perfectly if you:✔ Enjoy people and love being helpful✔ Have strong attention to detail and follow-through✔ Are dependable and thrive with consistent structure✔ Stay calm when the clinic gets busy✔ Take pride in helping patients heal✔ Embrace growth, learning, and improving every week Company DescriptionEmail your resume to brad@mint-pt.comMINT Physical Therapy is an outpatient PT group with 8 clinics. We also provide mobile visit options and do onsite trainings and injury prevention with large corporations and construction companies. We have 3 rules. 1. High ethical practice. 2. High quality care. 3. Growth focused: personal, professional, financial. That is why we do 1 on 1 visits with each patient. We treat people who were in a car crash, work place injury, and we have several self pay programs. Our company is centered on and relies on the creativity and flexibility of each employee to step up and be dynamic. We want A-team quality coworkers. We have monthly company meetings and events to coordinate and to improve our skills.