What are the responsibilities and job description for the Patient Care Coordinator position at Mint Condition Dental?
PATIENT CARE COORDINATOR - JOIN OUR SUPPORTIVE DENTAL TEAM!
Are you looking for a position where you feel valued, supported, and respected as a key part of a healthcare team? Do you enjoy helping patients feel comfortable and cared for? We are looking for you!
At Mint Condition Dental, we are a people-focused practice that prioritizes both our team’s well-being and our patients’ experiences. If you are organized, friendly, and love working with people, we invite you to apply!
Schedule: Monday-Friday.
Candidates must be available to work the practice schedule hours.
WHY JOIN US
Job Security & Stability
Established practice with a steady patient flow
Reliable scheduling & consistent hours
Competitive Pay & Benefits
Competitive hourly rates, bonus structures & incentives
Health insurance, retirement plans, sick time & paid time off
Respect & Professional Support
Work with a dedicated and compassionate team
Clear communication & mutual respect between team members
Consistent Scheduling
Full-No excessive or last-minute schedule changes
Modern, Professional Work Environment
Clean, organized, and welcoming office space
Up-to-date dental software and technology
Strong Team Culture
Friendly, collaborative, and drama-free team environment
Supportive leadership that values your input
Opportunities for Growth & Training
On-the-job training available for the right candidate
Opportunities for continued education and professional development
WHAT WILL YOU BE DOING
Your responsibilities will include, but are not limited to:
Patient Interaction & Scheduling
- Welcoming patients and ensuring they feel comfortable
- Scheduling and confirming appointments
- Managing appointment reminders and follow-ups
Administrative Duties
- Answering phone calls and responding to inquiries
- Handling patient check-in and check-out procedures
- Processing payments, insurance verification, and billing
Office Organization & Efficiency
- Maintaining accurate patient records and updating information
- Ensuring a smooth workflow between the front desk and clinical team
- Keeping the reception area tidy and presentable
Providing Outstanding Customer Service
- Addressing patient concerns and questions with warmth and professionalism
- Assisting with treatment plan presentations and financial discussions
- Coordinating with dental providers to optimize patient care
WHO WE'RE LOOKING FOR
A career-driven individual who is:
Friendly & Personable – enjoy interacting with people & making them feel welcome
Organized & Detail-Oriented – ability to multitask and keep things running smoothly
Professional & Ethical – ability to maintain confidentiality and a positive attitude
Tech-Savvy – comfortable using dental software, email, and phone systems
A Team Player – ability to thrive in a collaborative environment
Committed to Growth – eager to learn and improve
Join a practice where your work is appreciated, your contributions matter, and your career can grow!
Apply today and become a valued member of our team!
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Ability to Commute:
- Pullman, WA 99163 (Required)
Ability to Relocate:
- Pullman, WA 99163: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $23