Quality Control Lead

Company Description

Minova is an industry leader in ground support and geotechnical solutions for mining, tunneling, and surface ground engineering projects. Known for our high-quality products, technical expertise, and customer problem-solving, we have a 140-year track record of developing and delivering innovative ground support solutions. Our heritage of innovation and excellence in the industry is something we are extremely proud of.

Role Description and Purpose

This role is responsible for ensuring all products comply with Minova standards. The incumbent will coordinate daily tasks and continual activities in the quality department. They provide support for follow up of customer issues and root cause analysis.

Key Accountabilities

Safety, Health, Environment & Security:

· Ensure own work practices and environment comply with SHES standards.

· Participate in SHES safety meetings and activities.

· Provide leadership to employees to ensure SHES plans and standards are understood and met.

Commercial Ownership/Creative Customer Solutions – run the business as if it's your own:

· Ensure that all internal and external quality and performance standards are met to required specifications.

· Identify opportunities for improvement in quality, cost, and efficiency.

· Provide data and input for external customer support.

Operational Efficiency

· Assist with the development and implementation of ISO 9001-2015 quality system.

· Assist with internal quality control audits for ISO 9001-2015 compliance.

· Create reports of quality control tests and analyze the data to determine if any changes in the production process are necessary.

· Fulfil documentation and reporting requirements for the Quality Management System.

· Coordinate calibration of gauges, scales, and equipment in at pre-scheduled intervals.

Working Together

· Develop and implement quality improvement activities and policies.

Education/Experience: 

· 2-5 years of experience in a manufacturing environment (preferably steel).

· High school diploma, GED, or equivalent.

· Superior computer skills, specifically {programs}

Physical Requirements

· Ability to lift up to 50 lbs.

· Ability to stand for extended periods of time and occasionally sit and operate a computer.

Self-Motivated: Ability to recognize, engage and take ownership to address areas needing correction and/or improvement with minimal supervision or prompting.

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyses information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality.

Oral Communication: Listens and gets clarification; participates in meetings.

Written Communication: Writes clearly, professionally and informatively; presents numerical data effectively; able to read and interpret written information.

Quality: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality.

Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in decision-making process.