Mail Room and Campus Information Desk Manager

Minot State University
Position Announcement – Mail Room and Campus Information Desk Manager
Position #: 00103273
Date Posted: September 30, 2025
Position Type: Full-time, 12-month
Application Deadline: Review of applications will begin immediately and continue until the position is filled.
Salary: Competitive, with a full benefits package including health insurance (with premiums paid), employer-funded retirement plan, and paid annual and sick leave.

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Position Summary:

The Campus Mail, Shipping, and Parking Manager oversees daily operations supporting campus mail services, shipping, package delivery, accounts payable, and parking administration. This role ensures efficient service delivery, compliance with regulations, accurate financial reporting, and high-quality customer support for students, faculty, and staff

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Key Responsibilities:

Mailroom & Shipping Services:

• Oversee campus mailroom operations, including leased machine management, troubleshooting, updates, and programming.
• Maintain compliance with USPS regulations and stay current on postage and service updates.
• Supervise mail sorting, distribution, bulk mailings, courtesy forwarding, and express shipping.
• Manage courier relationships (FedEx, UPS) and coordinate package pickup, documentation, and billing records.
• Order and maintain stamp inventory, office supplies, and shipping forms.
• Process and supervise daily deposits and prepare end-of-month accounting reports for the Business Office.

Package Delivery:

• Coordinate package delivery with Facilities Management staff to ensure timely receipt by campus recipients, preferably same-day.
• Supervise delivery staff in obtaining signatures for residence hall deliveries and maintain manifests as proof of delivery.
• Capture proof of delivery electronically via the WTS system and maintain hard copy records as required.
• Oversee contactless pickup procedures, ensuring packages are accurately checked out in the WTS system.

Campus Parking Administration:

• Manage permit sales, exchanges, refunds, and related customer support.
• Supervise receipts and deposits, ensuring compliance with accounting standards.
• Maintain permit inventory, order annual hang-tags and visitor permits, and manage electronic visitor permits.
• Revise parking regulations, policies, maps, and procedures with FM and OSS leadership.
• Oversee parking appeals, coordinate appeal review meetings, and manage committee collaboration with Campus Security.
• Ensure parking office website information is current for students and employees.

Accounts Payable:

• Supervise and/or process accounts payable to maintain vendor accounts in good standing.
• Approve and prepare inter-departmental billing and vouchers for shipping charges, ensuring accurate coding and timely payments.
• Maintain accurate and organized financial files for compliance and efficiency.

Located in north central North Dakota, Minot State University is a place where east meets west. Nestled on the northern edge of the Mouse River Valley, the campus stands at the heart of the "Magic City." The city of Minot - nicknamed the "Magic City" for its phenomenal growth during the early 1900s - is a regional center for commerce, culture, healthcare, agribusiness and industry.

Minot is home to Minot Air Force Base and is a key service provider in the burgeoning Bakken oil play that's made North Dakota's economy one of the strongest in the United States. Minot State University is a public university dedicated to excellence in education, scholarship, and community engagement achieved through rigorous academic experiences, active learning environments, commitment to public service, and a vibrant campus life. Our athletic programs participate in the Northern Sun Intercollegiate Conference in the NCAA Division II.

Equal Opportunity and Non-Discrimination Statement:
Minot State University is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origins, disability or other protected characteristic. Women, minorities veterans, individual with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran's status and disability status as part of the application process. This information will remain confidential and separate from your application.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Confidentiality of Application Materials:
Pursuant to the NDCC 44-04-18.27, applications and any records related t the applications that identify an applicant are confidential, except records relate to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.

Veteran's Preference:
Veteran's claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility included a DD-214 or NGB 22 and if claiming disabled status, a current letter of disability from the VA within the last 12 months.

Clery Statement:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy ad Campus Crime Statistics Act, Minot State University publishes an Annual Security and Fire Safety Report. The report includes the University's policies, procedures and programs concerning safety and security, as well at three years' worth of crime statics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online. You may also request a paper copy of the report from the MSU Office of Safety and Security located at 500 University Ave W, Minot, ND, 58707.