Front Desk Agent

Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure smooth daily functions. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
• Answer multi-line phone systems efficiently, directing calls accurately and professionally.
• Manage appointment scheduling, calendar management, and coordinate meetings using Microsoft Office and Google Workspace tools.
• Handle data entry, filing, and maintain organized records with attention to detail.
• Support office management tasks such as supply inventory, proofreading documents, and maintaining cleanliness of the front desk area.
• Provide customer support via phone or in person, addressing inquiries with professionalism and courtesy.
• Assist with clerical duties including typing correspondence, proofreading documents, and managing incoming/outgoing mail.

Requirements

• Proven office experience or clerical background with strong organizational skills.
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace, and data entry skills.
• Experience working with multi-line phone systems and phone etiquette.
• Bilingual abilities are highly preferred to serve diverse clientele effectively.
• Excellent customer service skills with a friendly demeanor and professional appearance.
• Ability to manage time efficiently, prioritize tasks, and handle multiple responsibilities simultaneously.
• Knowledge of office management procedures such as filing, proofreading, calendar management, and bookkeeping is a plus.
• Previous experience as a receptionist in medical or dental settings or personal assistant roles is advantageous. Join us as a Front Desk Agent to be the first point of contact that sets the tone for a positive experience! Your enthusiasm, organizational prowess, and dedication will help foster a welcoming environment while supporting essential administrative functions. This paid role offers valuable growth opportunities within a vibrant organization committed to excellence in service delivery.

Pay: $14.00 - $16.00 per hour

Work Location: In person

Salary : $14 - $16