Gaming Operations Manager

Minot Hockey Boosters | Minot, North Dakota | Full-time, salaried exempt

Minot Hockey Boosters seeks a Gaming Operations Manager to assist the Gaming Manager and Assistant Gaming Manager with charitable gaming operations. The position supports gaming sites and employees, fosters relationships with gaming-site partners, follows North Dakota requirements and established controls, and helps safeguard gaming funds and inventory.

Responsibilities

· Assist with daily gaming operations and regularly visit gaming locations.

· Support hiring, training, scheduling, and supervision of gaming employees as assigned.

· Follow approved procedures for cash handling, inventory, security, and recordkeeping.

· Assist in reviewing shortages, variances, and other concerns; help investigate and document the results.

· Assist with required reports, filings, licenses, and communications with the North Dakota Office of Attorney General Gaming Division.

· Foster and maintain positive relationships with gaming-site partners through regular communication and follow-through; coordinate site needs with gaming leadership, accounting personnel, and vendors.

· Recommend improvements to operations, staffing, procedures, and internal controls.

Required qualifications

· Experience in operations involving cash handling, financial accountability, compliance, or similar responsibilities.

· Experience supporting employees and maintaining accurate records.

· Strong judgment, organization, communication, and problem-solving skills.

· Ability to learn and apply gaming rules, policies, and procedures.

· Ability to travel regularly between gaming locations and satisfy applicable eligibility and record-check requirements.

Preferred experience

Experience in charitable gaming, regulatory compliance, accounting, hospitality, retail, or other cash-intensive operations is preferred.

Schedule and work setting

The role combines office work with regular visits to gaming locations. Evening, weekend, or holiday work may be needed based on operations.

Compensation and application

Compensation: Based on experience and qualifications

Benefits: Health, dental, vision, and bonus

To apply: Email hr@kvikkgroup.com

Questions: 701.838.5111

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of experience do you have supervising employees and managing operations involving cash handling, financial controls, gaming, hospitality, or another regulated environment?
• This position requires overseeing employees and gaming operations while maintaining accurate records, cash controls, regulatory compliance, and separation of duties. Please briefly describe your experience with these responsibilities or similar internal controls.
• This role works closely with gaming-site partners, employees, vendors, and organizational leadership. Please describe an example of how you have built or maintained a strong business relationship while also addressing an operational or performance issue.

Education:

• Bachelor's (Preferred)

Work Location: In person