What are the responsibilities and job description for the SUPERVISORY MILITARY & FAMILY COMMUNITY READINESS CONSULTANT position at Minot AFB?
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The primary purpose of this position is to serve as a first level supervisor with responsibility over a group of Community Readiness Specialists (CRSs) and Community Readiness Consultants (CRCs) and oversight for assigned Military/Airman & Family Readiness core programs and associated services.
BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT:
Bachelor's degree in behavioral or social science; or related disciplines appropriate to the position NOTE: You must submit a copy of your transcripts.
OR
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field NOTE: You must submit a copy of your transcripts.
OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. NOTE: You must submit a copy of your transcripts.
In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience includes assists others in providing consultation and assistance to installation leadership, unit commanders, and first sergeants in identifying and addressing family issues and changing demographic trends, which impact mission readiness and retention. Designs, develops, and manages a variety of educational forums and briefings to enhance community capacity and assist serviced populations in improving work/life skills and knowledge of available resources. Reviews and research data to assist in determining the status of regulatory compliance, procedural accuracy, and other program requirements. Presents findings and recommends changes to policies and procedures to enhance program effectiveness. Identifies and proposes or initiates special assignments. Identifies technically correct and sound information on which to base a decision. Determines appropriate course of action to positively affect work/life relationships, mission readiness, recruitment and retention. Develops and implements plans to promote and enhance services provided to customers. Resolves complex and difficult types of issues referred by team members or Flight Chief. Provides individual and family consultation services, education, referrals, and follow-up in situations that regularly confront difficulty in determining client needs or wants or convincing them to accept that problems exist. Helps clients identify issues and guides them to a realistic appraisal and acceptance of their capabilities. Makes decisions on non-routine, costly, or controversial needs of clients. Evaluates and interprets data to identify and clarify issues and concerns. Designs, manages, develops, and implements procedures to monitor, analyze and document service effectiveness. Strives to improve programs and increase efficiencies by analyzing performance and identifying enhancements to work processes. Analyzes data to identify feasible areas for and methods of making improvements. Researches and determines or recommends appropriate actions or interpretation of issues that impact organization, installation, command, or agency. Researches, analyzes, and recommends action or provides interpretation of sometimes controversial issues. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Explains performance expectations to employees, provides regular feedback on strengths and weaknesses and holds employees responsible for satisfactory completion of work assignments. Appraises subordinate workers performance ensuring consistency and equity in rating techniques. Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance. Provides a work environment that is free from all forms of discrimination, harassment, and retaliation. Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of social services delivery systems as well as a wide range of concepts, principles, theories, and practices relating to one or more of the social or behavioral science fields.
2. Knowledge of the principles, practices, and techniques used in team building; establishing team performance goals and assessing team progress; and providing effective team training.
3. Skill in conducting interviews to establish the nature and extent of concerns/issues; provide assistance in developing goals and plans; determine appropriate referral services/options; and provide practical guidance on work/life issues (e.g., family separation, personal financial management, etc.) when frequently there is difficulty in determining clients' needs or wants or in convincing them to accept that problems exist.
4. Skill in establishing and maintaining effective and positive working relationships with team members, other team leaders, individuals/families, leadership of organizations, and program representatives and officials.
5. Ability to assess and measure customer-organizations' trends, concerns, and needs; assist in identifying and prioritizing goals; and provide guidance and direction for the development and implementation of effective plans and tools to address such issues.
6. Ability to communicate effectively both orally and in writing.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The primary purpose of this position is to serve as a first level supervisor with responsibility over a group of Community Readiness Specialists (CRSs) and Community Readiness Consultants (CRCs) and oversight for assigned Military/Airman & Family Readiness core programs and associated services.
Qualifications:
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Professional and Scientific Positions to include the Individual Occupational Requirements (IOR) for the GS-0101, Social Science Series.BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT:
Bachelor's degree in behavioral or social science; or related disciplines appropriate to the position NOTE: You must submit a copy of your transcripts.
OR
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field NOTE: You must submit a copy of your transcripts.
OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. NOTE: You must submit a copy of your transcripts.
In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience includes assists others in providing consultation and assistance to installation leadership, unit commanders, and first sergeants in identifying and addressing family issues and changing demographic trends, which impact mission readiness and retention. Designs, develops, and manages a variety of educational forums and briefings to enhance community capacity and assist serviced populations in improving work/life skills and knowledge of available resources. Reviews and research data to assist in determining the status of regulatory compliance, procedural accuracy, and other program requirements. Presents findings and recommends changes to policies and procedures to enhance program effectiveness. Identifies and proposes or initiates special assignments. Identifies technically correct and sound information on which to base a decision. Determines appropriate course of action to positively affect work/life relationships, mission readiness, recruitment and retention. Develops and implements plans to promote and enhance services provided to customers. Resolves complex and difficult types of issues referred by team members or Flight Chief. Provides individual and family consultation services, education, referrals, and follow-up in situations that regularly confront difficulty in determining client needs or wants or convincing them to accept that problems exist. Helps clients identify issues and guides them to a realistic appraisal and acceptance of their capabilities. Makes decisions on non-routine, costly, or controversial needs of clients. Evaluates and interprets data to identify and clarify issues and concerns. Designs, manages, develops, and implements procedures to monitor, analyze and document service effectiveness. Strives to improve programs and increase efficiencies by analyzing performance and identifying enhancements to work processes. Analyzes data to identify feasible areas for and methods of making improvements. Researches and determines or recommends appropriate actions or interpretation of issues that impact organization, installation, command, or agency. Researches, analyzes, and recommends action or provides interpretation of sometimes controversial issues. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Explains performance expectations to employees, provides regular feedback on strengths and weaknesses and holds employees responsible for satisfactory completion of work assignments. Appraises subordinate workers performance ensuring consistency and equity in rating techniques. Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance. Provides a work environment that is free from all forms of discrimination, harassment, and retaliation. Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of social services delivery systems as well as a wide range of concepts, principles, theories, and practices relating to one or more of the social or behavioral science fields.
2. Knowledge of the principles, practices, and techniques used in team building; establishing team performance goals and assessing team progress; and providing effective team training.
3. Skill in conducting interviews to establish the nature and extent of concerns/issues; provide assistance in developing goals and plans; determine appropriate referral services/options; and provide practical guidance on work/life issues (e.g., family separation, personal financial management, etc.) when frequently there is difficulty in determining clients' needs or wants or in convincing them to accept that problems exist.
4. Skill in establishing and maintaining effective and positive working relationships with team members, other team leaders, individuals/families, leadership of organizations, and program representatives and officials.
5. Ability to assess and measure customer-organizations' trends, concerns, and needs; assist in identifying and prioritizing goals; and provide guidance and direction for the development and implementation of effective plans and tools to address such issues.
6. Ability to communicate effectively both orally and in writing.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Responsibilities:
- Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management.
- Assesses needs and provides work/life services to leadership, organizations, and populations serviced by the M/A&FRC.
- Supports and participates in quality initiatives. Participates in quality self-assessments. Strives to improve programs and increase efficiencies by analyzing performance and identifying enhancements to work processes.
- Participates in special projects and initiatives and performs nonroutine assignments. Participates in or performs special projects, studies, and assignments that are not regularly required or ongoing in nature.
Salary : $89,508