What are the responsibilities and job description for the Customer Service Specialist position at Minooka Pastry Shop?
Job Overview
We are seeking a motivated and detail-oriented Customer Service Specialist to join our team. This is an on-site, part-time position with the potential to transition into a full-time role. This is not a typical customer service position. We are looking for someone who enjoys engaging with customers and takes pride in helping bring their unique requests to life. A genuine interest in pastry or the culinary arts would certainly be the cherry on top.
Key Responsibilities Collaborate with customers to transform complex or custom requests into practical, on-budget solutions
- Coordinate with various departments to ensure smooth and accurate order fulfillment
- Assist with final assembly of customer orders
- Present and display products for sale in the retail area
- Provide friendly, attentive service that reflects our commitment to quality and customer satisfaction
Compensation & Perks
- Starting pay: $14 – $17 per hour (based on experience)
- Employee discounts
- End-of-year bonus opportunities
- Customer-initiated tips
- Pleasant family-friendly work environment
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Are you comfortable working in a loud production environment?
- Are you able to work weekends?
- Do you have a car?
- Can you lift up to 50 pounds?
- Are you comfortable working in a fast-paced environment that requires multitasking and staying productive during busy periods?
Work Location: In person
Salary : $14 - $17