Mortgage Operations Specialist

About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Job Summary: As a member of the Mortgage team, Mortgage Operations Specialists have a critical role in providing a knock-out customer experience (KOCE) and ensuring that our customers are our first priority. Mortgage Ops Specialists are the critical support during peak cycles for our Intermediate Mortgage Specialists and Processors. Primary responsibilities include communicating with and ordering accurate documentation from third party vendors. 

Duties and Responsibilities (including but not limited to):

• Order flood certification and USPS address certification
• Prepare accurate initial disclosures and deliver to borrower(s) within 3 days of TRID application date
• Review pipeline daily to confirm all disclosures have been disclosed to meet TRID timing
• Validate eDisclosed, but no eSigned loans and send hard copy disclosures in compliance with regulations
• Determine type of appraisal to be ordered and order through Appraisal Firewall or ResidX
• Communicating accurate order information for title, order survey as needed
• Follow up on appraisal and title orders to ensure received in a timely manner
• Order insurance declaration pages with mortgage clause for subject properties and request REO insurance costs
• Order all written and verbal verifications of employment, mortgage, rent or deposit as needed for timely loan approval

Minimum Requirements:

• High school diploma
• 1 year in real estate or banking related job
• Dependability, ability to organize and prioritize, and work independently
• Ability to communicate effectively in writing, in person and frequently over the phone
• Multi-task, problem-solve and research areas for required documentation with high attention to detail
• Proficient computer skills including Word and Excel experience 

Preferred Qualifications:

• Bachelor's degree
• Previous loan operations, loan processing or mortgage department experience

Schedule: Monday – Friday: 8:00 a.m. – 5:00 p.m.

Workplace Environment:

• Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

Pay Range: $18.40 - $22.05 hourly

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate’s job-related knowledge, skills, and experience, among other factors.

Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:

• Comprehensive Medical, Vision and Dental Insurance
• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
• Paid Holidays and Competitive Paid Vacation Days
• Paid Parental Leave
• Short- and Long-Term Disability
• Life, Critical Illness, and Accidental Insurance
• Tuition Reimbursement and Career Development Opportunities
• Employee Assistance Program (EAP)
• Paid Time Off to volunteer in your community
• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All benefits are subject to eligibility requirements.

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.