Administrative Assistant - Traverse Care Center

TITLE: Administrative Assistant

REPORTS TO: Administrator

Job Summary: The Administrative Assistant is responsible for welcoming and greeting all guests or visitors and assisting them in a professional manner with excellent customer service. This position will be responsible for answering all incoming phone calls and transferring them appropriately. The Administrative Assistant will coordinate the purchasing of office supplies. The administrative assistant will assist with coordinating communication with Prairieview Apartments including but not limited to recertifications, coordinating housekeeping, maintenance and inspections. 

Qualifications: Required to have excellent customer services skills both on the phone and in person. Required to have excellent organizational skills with strong attention to detail. Previous experience with customer service is preferred. Must be a high school graduate with additional education in business administration preferred. Purchasing experience preferred, but not required. Microsoft Suite experience preferred (i.e., Excel, Word). Required to have an ability to read, write and speak English, and complete and pass a state required background study form which checks for certain criminal convictions or serious/recurring maltreatment. 

General Responsibilities:

• Greets and welcomes all guests or visitors with excellent customer service, assisting them with their needs.
• Answer all incoming calls in a professional manner and transfer them appropriately.
• Demonstrates a high level of accuracy and attention to detail.
• Meet with new employees for their new hire visit.
• Create name tags for staff as needed.
• Organize, direct, and carry out purchasing program for office supplies. Obtain administrative approval for major supply and equipment purchases.
• Ensure supply areas are stocked appropriately at all times.
• Maintain resident trust account. Pay beauty shop bills monthly for residents from trust account. Keep cash bag up to date. Close resident’s account upon discharge.
• Scan and upload documents for departments as needed.
• Facilitate tours of TCC.
• Record detailed meeting minutes and distribute as required.
• Assist department heads with administrative tasks as needed such as mailing, scanning, filing, etc.
• Sort mail and distribute to staff members and residents.
• Coordinate housekeeping at Prairieview Place.
• Coordinate Maintenance and lawn care at Prairieview Place.
• Process applications for USDA housing.
• Complete Background paperwork for apartment applicants.
• Deposit funds from TCC as well as Resident Trust.
• Collect rent from apartments and deposit funds.
• Empty laundry machines and deposit funds.
• Basic competencies regarding dementia management, infection control and other areas as identified through the facility assessment.
• Demonstrates dependable, professional work habits. 
• Basic competencies regarding abuse, neglect, exploitation, and misappropriation of resident property.
• Knowledge, skills and abilities required by OSHA Hazard communication, HIPPA, QAPI and other organizations.
• Respond to emergency codes, ie: fire
• Other duties as directed.

In keeping with federal, state and local laws, Minnewaska Community Health Services policy forbids employees and associates from discriminating against anyone based on race, religion, color, creed, gender, age, marital status, national origin, sexual orientation, status with regard to public assistance, veteran status, familial status, disability or any other characteristic protected by law. Minnewaska Community Health Services is committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career advancement. Minnewaska Community Health Services also provides reasonable accommodations to disabled employees and applicants as required by law.