What are the responsibilities and job description for the Front Desk Associate/Breakfast position at Minnewaska Lodge?
**Overview:** We are seeking a dedicated Front Desk Agent to join our team. Morning Shift is from 6:15am-2:15pm and Evening Shift is from 2:15-10:15pm. The ideal candidate should have a passion for hospitality, excellent customer service skills and listening skills. We are a small Lodge and we all wear many hats, so we are looking for a team player. **Duties:** - Greet guests and provide them with exceptional service - Check guests in and out efficiently - Handle guest inquiries and resolve any issues promptly - Manage reservations and room assignments - Operate the phone system and direct calls appropriately - Assist with administrative tasks as needed* Keeping public areas clean* Morning Shift entails preparing, setting up and cleaning up breakfast* Room inspections*Preparing for Arrivals **Requirements:** - Previous experience in a hotel or hospitality role is preferred - Strong guest services skills with a focus on guest relations - Proficient in phone etiquette and handling phone systems - Knowledge of front desk operations and hotels- Excellent communication and interpersonal skills - Ability to multitask in a fast-paced environment - Customer service-oriented mindset. Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic hospitality environment and contribute to creating memorable guest experiences.
Morning Shift 6:15am-2:15pm
Evening Shift 2:15pm-10:15pm (Friday & Saturday until 12:30am)
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $18