Student Success Coach/MnSCU Academic Professional 1, EGF Campus

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Working Title:

Student Success Coach/MnSCU Academic Professional 1, EGF Campus

Institution:

Northland Community and Technical College

College Laboratory Asst 2

Bargaining Unit / Union:

207: AFSCME - Technical

City:

East Grand Forks

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$22.27 - $31.99

Job Description

The Student Success Coach exists to assist students on the East Grand Forks campus in successfully transitioning to and navigating college by providing comprehensive onboarding, registration assistance, and holistic support services. Reporting to the Director of Academic and Student Success, the Student Success Coach works in both in-person and virtual environments, delivers workshops, facilitates student success programming, and provides individualized coaching to help students overcome barriers, connect with campus resources, and achieve their academic and personal goals. The position is dedicated to promoting student retention, engagement, and completion for all Northland students, with a particular focus on supporting students from at-risk and underserved populations.

• Customer Service
• Work collaboratively through coordinated support efforts to enhance the student experience and increase persistence and retention
• Provide Services to multiple functional areas across the college in support of college-wide initiatives and operations
• Educate students in identifying and accessing reputable resources and materials
• Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner

Salary Range:

22.27 - 31.99 USD Hourly

Minimum Qualifications

• Two-years of related work experience in Education, Social Work, Public Administration, Human Resources or related field
• Proficiency with a variety of word processing, database and web-based applications sufficient to accurately collect data and create reports
• The ability to work with minimal supervision and ability to make decisions independently regarding workload, problems or situations
• Excellent organizational, planning, and management skills
• Demonstrated knowledge and understanding of student development.
• Strong interpersonal communication skills (written and oral) in order to communicate effectively with students, employees without supervision or review
• Willing to work as part of a team

Preferred Qualification

• 2-year degree or Baccalaureate Degree in a related field, i.e. Education, Social Work, Public Administration, Human Resources
• Experience in higher education
• Knowledge of data privacy practices and FERPA
• Evidence of commitment to the success of culturally, ethnically, and racially diverse populations of students, staff, and faculty.
• Knowledge of public, private, and community social services and resource agencies sufficient to provide referrals to students

Other Requirements

** Must submit Resume & Cover Letter**

Applicants that do not submit the required application materials (Resume & Cover Letter) will not be considered.

(upload documents in the Resume/Cover Letter section of the application)

In accordance with the Minnesota State’s Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MinnState’s vehicle use criteria and consent to a Motor Vehicle Records check.

NOTICE: The college regrets that it is unable to offer H-1B sponsorship. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.

About

Northland is a comprehensive two-year community & technical college with campuses in East Grand Forks and Thief River Falls, MN. We are united as one college to increase educational access, support student success, strengthen partnerships, and advance equity in the communities we serve.

• Working together to improve the state we love.
• What do Minnesota's State employees have in common?
• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Benefits Information:

At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

Desired Start Date:

09-09-2026

Position End Date:

Open Date:

08-03-2026

Close Date:

08-19-2026

Posting Contact Name:

Kari Beito

Posting Contact Email:

kari.beito@northlandcollege.edu