What are the responsibilities and job description for the Arena Box Office - Pull Tab Seller position at Minnesota Sports and Entertainment?
Box Office Pull Tab Seller (Part-Time) - $17 per hour
The Pull Tab Seller is responsible for selling and redeeming Pull Tabs on behalf of the Minnesota Wild Foundation at designated bar locations inside the Grand Casino Arena during Minnesota Wild home games. Pull Tab Sellers provide exceptional customer service in a fast paced, often loud environment while educating guests on Pull Tab rules, game procedures, and the mission of the Minnesota Wild Foundation. Every interaction must be conducted with professionalism, respect, and courtesy.
Responsibilities/Essential Functions:
Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.
We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.
The Pull Tab Seller is responsible for selling and redeeming Pull Tabs on behalf of the Minnesota Wild Foundation at designated bar locations inside the Grand Casino Arena during Minnesota Wild home games. Pull Tab Sellers provide exceptional customer service in a fast paced, often loud environment while educating guests on Pull Tab rules, game procedures, and the mission of the Minnesota Wild Foundation. Every interaction must be conducted with professionalism, respect, and courtesy.
Responsibilities/Essential Functions:
- Sell and redeem Pull Tabs at assigned booths or bar locations within the arena.
- Maintain full compliance with Minnesota's lawful gambling rules, including proper procedures, documentation, and game security.
- Deliver exceptional customer service to fans to maximize Pull Tab engagement and sales.
- Accurately handle cash, maintain an organized cash drawer, and follow all cash out and reconciliation procedures.
- Share information about the Minnesota Wild Foundation and the impact of Pull Tab revenue.
- Ensure booth areas remain clean, organized, and compliant with gambling display requirements.
- Perform other duties as assigned.
- Must be at least 18 years of age.
- Previous cash handling experience required.
- Prior Pull Tab or charitable gambling experience strongly preferred.
- Experience in gaming, bar service settings, sales, or customer service preferred.
- Strong cash handling accuracy and trustworthiness.
- Ability to understand and communicate Minnesota gambling rules clearly to guests.
- Basic computer/data entry proficiency for inventory and transaction logging.
- Ability to interact professionally and tactfully with guests in a busy, loud, and fast paced environment.
- Excellent customer service and communication skills.
- Strong attention to detail, especially in money handling and inventory tracking.
- Ability to stay calm, friendly, and solution oriented during high volume periods.
- Reliable, punctual, and able to work independently while still contributing to team goals.
- Work is performed inside bars and designated booths within the Grand Casino Arena during Minnesota Wild game times.
- Must be available to work evenings, weekends, and holidays.
- Physical requirements include:
- Standing for extended periods with limited opportunities to sit.
- Lifting up to 10 lbs.
- Walking, bending, twisting, grasping, and speaking in a loud environment.
- Must be comfortable working in a busy event space with continuous guest interaction and ambient noise.
Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.
We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.
Salary : $17