Court Operation Supervisor - Crow Wing County

The Ninth Judicial District is seeking to fill a Court Operations Supervisor position within the Crow Wing and Aitkin County work unit.

The Court Operations Supervisor leads the day-to-day operations of the Court, administering and enforcing all relevant rules and policies. Reviewing, evaluating, planning and streamlining daily functions and working with the public, judges, court sta ff , partnering with county and state agencies to ensure that cases are processed in a timely and accurate manner.

Work is performed under the general supervision of the court administrator and is reviewed through conferences, reports, and on the basis of the results obtained.

Example of Duties - What You Will Do

• Supervise sta ff including, hiring, training, coaching, reviewing, disciplining of sta ff .
• Supervise matters relating to the maintenance of financial control over receipts and disbursements.
• Provide orientation and training to sta ff members regarding new rule/legislation that impact all divisions.
• Develop and recommend policies and procedures to comply with statutes and procedures that impact record retention and accessibility; change unit procedure or policy to simplify work processes so the unit works more e ffi ciently or to comply with statutes.
• Maintain employee personnel records and payroll.
• Maintain equipment, supervise division purchases and budget.
• Train and oversee employees on case and individual document confidentiality/public access.
• Develop and implement management principles and operational strategies to improve workflow e ffi ciencies, team cross-training and customer service in a high- volume environment.
• Collaborate with internal stakeholders, justice agency partners, and other court divisions to build trust, increase e ffi ciencies and ensure the fair and timely processing of court processes.
Other duties as assigned by Manager.

Typical Qualifications - What You Must Have

• High school diploma or graduation from a vocational school or equivalent
• Considerable experience as a Supervisor, Court Clerk Leadworker, Court Operations Associate, or equivalent work in a court, legal setting, or other fast-paced, high- volume, and technology-dependent environment
• Extensive knowledge of Court Administrative Processes Paralegal, Associate, or bachelor's degree in criminal justice, Political Science, Business Administration, or a related field.
• Considerable knowledge of e ff ective supervisory and management techniques
Skill in e ff ective team building, planning and/or supervising the work of others in a remote work environment.

Preferred Qualifications - Nice to Have

• Ability to train, motivate, coach and supervise support personnel.
• Excellent verbal and written communication skills.
• Demonstrated ability to be a productive and positive member of a team.
• Ability to e ff ectively handle confidential and sensitive personnel matters.
• Ability to exercise independent judgment and use discretion in applying and interpreting policies, procedures, and guidelines.
• Demonstrated dependability, attendance, and punctuality.
• Skill in team building, planning, and/or supervising the work of others.
• Ability to develop and maintain e ff ective working relationships with others.
• Demonstrated adaptability, critical thinking skills, problem solving skills, conflict resolution skills, and excellent customer service skills.
• Ability to be self-directed, organized, work independently and as a team member, and work with minimal direct supervision.
• Considerable knowledge and understanding of principles and practices of court proceedings, applicable statutes and rules, and records management.
• Ability to analyze problems and put e ff ective changes into practice and ensure compliance.
Considerable knowledge and experience planning and implementing projects, initiatives, and tasks in a high- volume, fast-paced environment.

• Ability to express ideas concisely and clearly, both orally and in writing.
• Skill in planning and following through on projects and tasks.
• Understanding of principles and practices of court proceedings, with an emphasis on applicable statutes and rules.
• Exceptional communication skills, interpersonal skills, and emotional intelligence.
• A personal, proactive commitment to diversity and inclusion that helps to e ff ectively foster a culturally diverse environment.
• Ability to navigate and lead others through change and ambiguity within a complex organization.
• Ability to show a high degree of respect for all customers and stakeholders with diverse backgrounds, viewpoints, needs and experiences through courtesy and sensitivity.
Ability to analyze, recommend, and implement changes and strategic plans.