Business Operations and Data Management Analyst - Management Analyst 2

Working Title: Business Operations and Data Management Analyst

Job Class: Management Analyst 2

Agency: Health Department

• Job ID: 90579
• Location: St. Paul
• Telework Eligible: Yes, up to 50% of the time
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers - bidders will be considered until 12/15/2025.
• Date Posted: 12/09/2025
• Closing Date: 12/22/2025
• Hiring Agency: Minnesota Department of Health (MDH)
• Division/Unit: Environmental Health - Well Management Operations Unit
• Work Shift/Work Hours: Day Shift, 8:00am-4:30pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $25.67 - $37.26 / hourly; $53,598 - $77,798 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Association of Professional Employees (MAPE)
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
  
  

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Business Operations and Data Management Analyst (Management Analyst 2) supports the Well Management Section (WMS) Operations Unit by administering data systems, coordinating program operations, and ensuring data quality, continuity, and communication across the Section. This position serves as the primary subject matter expert for WMS data systems, oversees program workflows, develops and maintains policies and procedures, and manages information dissemination to internal and external stakeholders. The role also supports licensing and maintenance permit processes and coordinates all activities of the Advisory Council on Wells and Borings. The ideal candidate brings strong analytical skills, technical proficiency, and the ability to provide clear, accessible, and customer-focused communication.

Primary Responsibilities include:

• Oversee and maintain WMS data systems, ensure data integrity, provide technical support, and coordinate system updates, training, and documentation.
• Ensure smooth administrative, business, and program operations, including record management, financial reconciliation, data requests, and KPI tracking.
• Draft, implement, and maintain policies, procedures, SOPs, and stakeholder communications; manage websites, SharePoint sites, and information dissemination.
• Analyze and improve permit processes, provide technical guidance, track KPIs, and support customer inquiries and compliance.
• Plan and organize council meetings, manage membership, prepare agendas and materials, and maintain council-related communications and SharePoint resources.
  
  

This position may have the option of teleworking up to 50% of the time based on the business needs and manager discretion.

Minimum Qualifications

One (1) year of experience managing or supporting electronic information systems. This experience must include at least two of the following:

• Managing information dissemination to internal and external stakeholders, including website development, accessibility, and mass emailing.
• Coordinating workflows, tracking Key Performance Indicators (KPIs), or providing operational support.
• Drafting or maintaining policies, procedures, or guidance documents.
• Using accounting skills sufficient to reconcile transactions and deposits.
  
  

Additional minimum qualifications to be assessed during the interview:

• Ability to identify issues in administrative, operational, or data management processes and propose practical solutions within established procedures.
• Clearly explain procedures, provide guidance to staff or stakeholders, and work effectively with internal and external partners.
• Prioritize tasks, manage multiple assignments simultaneously, and complete work accurately and on schedule.
  
  

A degree in Business Administration, Public Administration, Project Management or a closely related field will substitute for experience as follows:

Bachelor's degree = 12 months of experience

Associate degree = 6 months of experience

Preferred Qualifications

• Manage and provide technical support for electronic data systems or databases, including system updates and workflow coordination.
• Experience creating, implement, and maintain policies, procedures, SOPs, or guidance materials.
• Collect, analyze, and report program data, metrics, or KPIs to inform operational or business decisions.
• Organize and support advisory councils, committees, or stakeholder groups, including meeting coordination and documentation.
• Apply knowledge of licensing, permitting, or regulatory processes within government or environmental programs.
  
  

Additional Requirements

This position requires successful completion of a background check and employment reference check.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Alexis Isaacson at alexis.e.isaacson@state.mn.us or 651-539-2266.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexis Isaacson at alexis.e.isaacson@state.mn.us.

If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at health.hr.ada@state.mn.us

About Health Department

Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving, and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  
  

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.