Workforce Development Representative

This position is located in Crookston or East Grand Forks, MN.

The Employment Services Representative position exists to provide employability planning, support services, case management, and workshops to residents of Workforce Service Area One (1) (WSA 1) / Polk County involved in Welfare-to-Work programs. This includes individuals receiving county assistance who are referred or enrolled in the Minnesota Family Investment Program (MFIP) and Family Stabilization Services (FSS), diversionary work, and food support. The incumbent also provides advocacy and referral services for universal customers who need assistance from other agencies.

The position provides training on how to seek employment through creative job search classes, resume writing classes, and other employment-related workshops. The incumbent provides technical and informational resources so that customers have access to information on careers, labor market trends, job openings, skill requirements, assessment tools, and educational and training opportunities.

As an Employment Services Representative, you will contribute to building a positive internal culture that makes DEED an extraordinary place to work. If you want to make an impact and help people create possibilities, come and be a part of our amazing team!

This position is telework eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

This posting may be used to fill multiple positions.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

One (1) year* of experience in a role administering formally structured programs with case management as a core component of the program administration, or a similar role as determined by the agency.

*Bachelor's degree in a Human Services or Social Science field such as Psychology, Sociology, Education, or other closely related field as determined by the agency may substitute for one (1) year of experience.

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Experience in developing and presenting workshops for adult career seekers, offered both virtually and in-person.
• Experience in organizing and tracking program participants, including case noting and referring them to services, programs, or opportunities aligned with their needs and career goals.
• Experience in communicating effectively to connect career seekers with workforce training opportunities that help advance their skills.
• Ability to build and maintain connections with community partners, such as educational institutions, employers, and supportive services, to assist career seekers in gaining employment.
• Ability to adapt to changing work priorities and goals.

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.