Back of House Manager

Overview: The Nueva Vida Back of House Manager ensures that inventory, ordering, and logistics of the food bank run smoothly and in such a way that volunteers have everything they need clearly communicated when they arrive. 

Responsibilities: 

• Coordinate 2/x-a-week ordering of food from Nourish based on current inventory and anticipated need.
• Receive food on delivery days (estimate 5 hours per delivery, 2x/week), double-checking the list of food to ensure that the list accurately reflects the food being delivered and rotating of products
• Track inventory regularly to ensure the removal of expired items and a clear baseline for ordering.
• Prepare the serve list for each serve and share with Food Bank on-site staff prior to each serve.
• Work in collaboration with other foodbank staff to ascertain
• The number of serves after the serve has been completed,
• Any items that were depleted during a serve,
• Any items that had to be thrown away because of spoilage or expiration dates,

• Ensure that all food is well-organized and ready for food distribution in a clear and volunteer-friendly manner.  
• Be present and work alongside volunteers during all serves (estimate: 3 hours per serve).
• Complete inventory after each serve, and send inventory reports to Nourish.
• Check, log, and adjust (as necessary) the freezer temperature and equipment positions during each onsite work session.
• Work collaboratively with volunteers, in a way that inspires their return, including 
• Manage the sign in sheet process, ensuring that all volunteers sign in, including the waiver and the QR code.
• Greet each volunteer with warmth and enthusiasm.
• Give clear instruction to the volunteers about what food needs to be put into carts for clients.
• Maintain a distribution checklist and serve lists for volunteers and update those lists as necessary for each distribution session.  
• Ensure that the food that is given to clients is aligned with the items on the checklist.
• Keep an active list of projects that volunteers can work on during down time.
• Thank each volunteer for serving.

• Communicate with Nourish, Second Harvest, Giving Gardens, and other donors regarding inventory and deliveries.
• Ensure that boxes not needed to serve food are broken down and placed in the recycle or trash bin and ensure that those bins are taken to the street, on the appropriate days.
• Keep track of donations, food and non-food, including Kroger Barrel donations and baked goods to be recorded on Second Harvest Meal Connect site. 
• Keep the donation area and the back room organized.
• Attend Second Harvest and TEFAP training sessions.
• Prepare for and serve as the point of contact for inspections.
• Work collaboratively as a part of the food bank team to fill in gaps as needed, including
• Assisting in troubleshooting problems (setting up security cameras, calling and meeting repair people, etc.)
• Turn in hours worked as requested on the agreed-upon schedule, up to a maximum of 20 hours a week (additional time can be approved by the supervisor as required).
• Coordinate of diaper and other items to be picked up from Mother to Mother. 
• Work with staff to fill donation requests 

Necessary qualities: 

• Proficient in English
• Proficient with math
• Responsiveness (within 24 hours) 
• Collaborative
• Team builder
• Encouraging