What are the responsibilities and job description for the Senior IT Program Manager Digital Endpoint Management position at MiniMed?
We anticipate the application window for this opening will close on - 8 May 2026
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
About The Role
The Senior IT Program Manager of Digital Endpoint Management is responsible for governing the configuration, compliance, and enterprise visibility of digital assets. This role ensures that hardware, software, endpoints, and mobility platforms are managed as strategic enterprise assets—optimized for user experience, compliant with licensing and regulatory requirements, and aligned to security and operational standards.
The role leads a hybrid operating model that combines strong internal governance and strategic ownership with managed service provider (MSP) capabilities to efficiently scale execution, control costs, and maintain operational consistency.
Key Responsibilities
Responsibilities may include the following and other duties may be assigned.
Asset Lifecycle & Platform Ownership
Requires a Bachelors degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.
Preferred Qualifications
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
MiniMed offers a competitive salary and flexible benefits package
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
Salary ranges for U.S (excl. PR) locations (USD):
At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.
For further details about our comprehensive benefits, we encourage you to visit the link below.
About MiniMed
MiniMed Benefits Overview
MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.
Learn more about our business, and our mission here.
It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
About The Role
The Senior IT Program Manager of Digital Endpoint Management is responsible for governing the configuration, compliance, and enterprise visibility of digital assets. This role ensures that hardware, software, endpoints, and mobility platforms are managed as strategic enterprise assets—optimized for user experience, compliant with licensing and regulatory requirements, and aligned to security and operational standards.
The role leads a hybrid operating model that combines strong internal governance and strategic ownership with managed service provider (MSP) capabilities to efficiently scale execution, control costs, and maintain operational consistency.
Key Responsibilities
Responsibilities may include the following and other duties may be assigned.
Asset Lifecycle & Platform Ownership
- Define enterprise standards for asset onboarding, imaging, tracking, refresh, and decommissioning across all end user asset classes
- Align with CMDB leader to ensure accurate, complete, and trusted asset records across endpoints, peripherals, and mobility platforms
- Design and operate a hybrid asset management and endpoint services model leveraging internal teams and MSP resources
- Determine which activities are retained in-house versus sourced through MSPs to balance cost, scale, and service quality
- Establish clear governance, SLAs, KPIs, and quality standards for MSP-delivered services
- Ensure MSP execution adheres to enterprise policies, security standards, and asset governance controls
- Continuously optimize the sourcing strategy to improve efficiency, scalability, and financial outcomes
- Partner with Finance and Procurement to manage technology asset costs, forecasting, and chargeback/showback models
- Identify and execute cost optimization opportunities through license reclamation, asset rationalization, refresh optimization, and demand management
- Provide executive transparency into asset-related spend, utilization, and value realization
- Govern enterprise endpoint management for PCs, laptops, and peripherals
- Own lifecycle governance for multi-function devices and industrial printers across office and operational environments
- Lead mobile device management (MDM), ensuring security, compliance, and user experience standards
- Partner with Cybersecurity to ensure assets meet security, patching, and compliance requirements
- Reduce operational, financial, and cyber risk through strong lifecycle controls and accurate asset visibility
- Support internal and external audits related to asset governance and compliance
- Build and lead a high-performing endpoint governance team
- Develop internal expertise while leveraging MSP capacity for scale and specialized execution
- Establish KPIs, performance metrics, and continuous improvement mechanisms across internal and MSP teams
Requires a Bachelors degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.
Preferred Qualifications
- 10 years of experience in digital asset management, endpoint management, or technology operations leadership
- Proven experience operating hybrid delivery models leveraging MSPs or outsourcing partners
- Strong understanding of software licensing, vendor audits, and compliance governance
- Experience partnering with Finance, Procurement, Security, and Infrastructure teams
- Demonstrated ability to drive cost optimization and governance outcomes at scale
- Experience with ITAM/ITSM platforms (e.g., ServiceNow)
- Familiarity with Intune, JAMF, configuration management
- Experience in global or regulated enterprise environments
- Improved accuracy and trust in asset and configuration data
- Strong audit and compliance outcomes with minimal findings
- Reduced operational and financial risk tied to asset management
- High satisfaction with endpoint and mobility services
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
MiniMed offers a competitive salary and flexible benefits package
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
Salary ranges for U.S (excl. PR) locations (USD):
At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.
For further details about our comprehensive benefits, we encourage you to visit the link below.
About MiniMed
MiniMed Benefits Overview
MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.
Learn more about our business, and our mission here.
It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.