What are the responsibilities and job description for the Bank Teller/Customer Service Representative position at Miners National Bank?
Teller/Customer Service Rep. Job Description – including but not limited to:
- Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
- Enter customers' transactions into computers in order to record transactions and issue computer generated receipts.
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
- Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the document
- Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.
- Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
- First in line to answer all incoming phone calls
- Retrieve mail every day from post office
- Direct lobby traffic
- Other duties as needed
Physical aspects of the position:
- Standing/sitting for up 3 hours
- Bending/lifting
- Walking from teller station to drive thru station to wait on drive thru customers
- Moving trays of rolled coin within teller station and to/from vault
- Carrying large bags of coin to back room coin counter machine
- Carry large trays of statements to postage machine/post office
- Employee entrance to bank is one level lower than teller stations
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
- Office
Application Question(s):
- Are you willing to submit to a drug test if offered the position?
- How can you help us deliver outstanding customer service?
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $20