Receptionist

We are seeking an energetic and highly organized Receptionist for Monday and Wednesday.

The Receptionist’s primary function is to greet patients upon arrival to the facility, obtain appropriate demographic and insurance information, and prepare the patient and corresponding medical record for receipt to the patient assessment or pre-operative area.

Position Scope:

This position’s responsibilities deal mainly with obtaining accurate information from the patient or family member for use throughout the surgical, insurance, and Medical Records process. The Receptionist must be able to answer the telephone and make the patient and family members feel comfortable during their stay. The position is under the overall supervision of the Clinic Supervisor/Clinic Manager.

Position Functions:

• Communication: effectively communicates with the patients, family members, physicians’ offices, physicians, Clinic Supervisor, Clinic Manager, and other business office staff.
• Computer Skills: must utilize computer skills to access medical and office software programs and Internet based systems;
• General Office Skills: excellent organizational skills, moderate typing skills, general office skills such as telephone, filing, fax, and copier skills; must be able to use mathematical skills to prepare the patient copays each day;

Position Activities:

• Demonstrates knowledge of medical and surgical terminology and procedures; ability to organize information
• Accurately obtains all patient demographic, insurance and HIPAA information
• Monitors arrival of patients and communicates any cancellations, delays, or other problems to the facility’s Management Team and Anesthesia Department as they arise
• Collects co-pay and deductible payments from patients on date of service; issues receipts accordingly
• Collects routine payments from walk-in patients; issues receipts accordingly;
• Notifies patients of any changes in arrival time should surgery times change due to delays, cancellations, etc.
• Notifies appropriate facility management, staff members, and Anesthesia Department of any unusual circumstances regarding current day’s schedule;
• Answers telephone and directs calls to appropriate area within the facility;
• Performs other duties as needed to ensure the safety and comfort of all customers as well as the efficient operation of the facility;
• Assists clinic supervisor or manager with various projects as needed;
• Notifies Clinic Supervisor or Clinic Manager of repairs/maintenance needed to ensure the safety and comfort of patients.

Education and Experience:

Must have a high school education or equivalent and at least two years experience in the medical records field, preferably with insurance knowledge

Physical Requirements:

Must be able to sit for long periods of time; must have adequate dexterity for computer keyboarding, and adequate vision and hearing to operate a computer and telephone system efficiently; must be able to recognize correct medical and surgical terminology;

Job Type: Part-time

Pay: From $20.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• medical records field: 2 years (Required)
• medical records field with insurance knowledge: 1 year (Preferred)

Ability to Commute:

• Clackamas, OR 97015 (Preferred)

Work Location: In person

Salary : $20