Program Manager

The Program Manager (PM) is responsible for managing the production of all screen and hardware images that are used throughout the client’s marketing deliverables. The primary focus of this position is to manage the process for the production of images, video or interactive projects by working with Creative and Production teams to plan, track and drive deadlines for new and existing images. In addition, build and foster relationships with vendors, external and inter-departmental groups throughout the client who require images. Manage production schedules for image elements within projects and provide final screens to all business partners.

Title: Program Manager

Location: Sunnyvale, CA (Hybrid)

Duration: 6 Months (Possible extension and conversion to full-time based on the candidate’s performance)

This is a W2 contract role. Only local candidates

Key responsibilities:

• Manage image schedules/expectations/resource management/image tracking

• Track imagery status of Producer’s project and provide weekly/daily status updates

• Manage project screen and hardware deliverables with localization scope in mind

• Accountable for risk management and formal route to escalation

• Troubleshoot and solve issues, drive process improvement as solutions are recognized

• Receive, compile, confirm accuracy, and distribute pertinent project information to appropriate parties

• Partners with Producers and Production teams to develop tools and systems for process and streamlined workflows

• Schedule and facilitate pre and post production meetings with the Image Production team

• Keep current with emerging technologies while constantly evolving the process for efficiencies

• Develop briefing materials for current workflows and collaborate to develop and implement a new dissemination method.

Requirements:

To be successful in this position, you need to be passionate, comfortable working both independently and within a larger team environment, solution-oriented, highly organized, and sharply focused with a keen eye for detail. This position requires an individual who is self-motivated, adaptable, has strong communication skills, and has the tenacity to see projects through to completion under tight deadlines. Must have 5 years’ experience in project management at an ad agency or production facility and have worked on global brands ideally across multiple media but specifically print, video and interactive channels.

• Ability to organize information quickly, at high and detailed levels

• Solid understanding and command of project management tools

• Flexibility in accommodating rapid change and capacity to learn quickly

• Proven effectiveness when working under pressure

• Facility for communicating effectively from one-on-one to large groups

• Aptitude to manage through diplomacy

• Appreciation for the creative process and skilled at working with creative and production teams

• Experience tracking and prepping deliverables for localization

• Ability to make sound decisions, think strategically, focus on detail, problem solve, multi-task, and have an excellent memory

• Must possess exceptional organization, time management, excellent verbal/written communication skills, interpersonal skills and ability to prioritize

• Proficiency to work in a fast paced, demanding, creative and production environment, solution-oriented and experience of Photoshop. Flexibility is key to this role.

• Requires a minimum of a bachelor’s degree in a related field and 5 years working ad

• Solid understanding of print formats; resolution, color space, and other technical requirements of assets needed for image reproduction

• Good working knowledge of Photoshop.