HL7 Integration Analyst

This position would be on a hybrid schedule (3 days in office/2 work from home).

There will occasionally be on-call hours required.

Join Mindray North America and help shape the future of patient care.

Mindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical care environments worldwide. Unlike many larger competitors, Mindray combines cutting-edge innovation with unmatched value, giving healthcare providers access to reliable, feature-rich technology without compromise. Our culture is built on collaboration, integrity, and a drive to equip caregivers with the tools they need to deliver exceptional care.

Fast facts about Mindray:

• Founded in 1991, with 14,000 employees worldwide
• 8 global R&D centers, investing ~10% of annual revenue into innovation
• North American headquarters in Mahwah, NJ, with 40 international subsidiaries

Job Summary

The HL7 Integration Analyst provides advanced technical support to Mindray North America customers, sales, service, and clinical teams, specializing in the configuration and troubleshooting of HL7 interfaces for Mindray products. This role bridges clinical technology and IT infrastructure, ensuring reliable system integrations between Mindray devices and hospital information systems. The analyst collaborates with engineering, quality, and service teams to identify, document, and resolve interoperability issues while supporting new product development and deployment.

What You’ll Do

• Configure, test, and validate HL7 interfaces to ensure seamless integration with EMR and third-party systems.
• Provide remote and on-site technical support to customers, service engineers, and internal stakeholders.
• Troubleshoot complex interface, networking, and communication issues involving Mindray devices and hospital systems.
• Collaborate with engineering and service teams to drive corrective actions and improve product performance.
• Document technical processes, interface specifications, and support resolutions.
• Represent the Service Department in cross-functional project teams for new and existing products.
• Manage assigned projects according to department schedules and provide timely progress updates.

What You’ll Bring

• Bachelor’s degree in Biomedical Engineering, Computer Science, MIS/IS/IT, or related technical field.
• Experience with HL7 messaging standards (e.g., ORU, ADT, MDM) and EMR or interface engine integrations.
• Familiarity with networking concepts (TCP/IP, routing, switching) and network troubleshooting.
• Proficiency with Windows OS, system diagnostics, and general computer hardware troubleshooting.
• Experience with programming or scripting (Python preferred).
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Customer-oriented mindset with a collaborative approach.
• Occasional travel required.

Mindray North America offers a competitive compensation package and comprehensive benefits, including a 401(k) with company match, tuition reimbursement, paid time off, disability coverage, FSA/HSA options, and more—all within a dynamic, supportive, and collaborative work environment.

Mindray North America is an Equal Opportunity Employer M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status and will not be harassed or discriminated against.