What are the responsibilities and job description for the IAM/CIAM Lead Developer position at MindQuest Technology Solutions LLC?
Hi
Hope you are doing well!
This is Srikanth from MindQuest technologies solutions,
We do have Requirement on IAM/CIAM Lead
Job Title: IAM/CIAM Lead
Duration: 2 Years Contract
Location: Remote
NOTE - Experience with ID Dataweb is mandatory
Job Description:
The ID Dataweb Lead will play a key role in ensuring smooth operations, incident resolution, and service continuity for ID DataWeb platform. This role involves hands-on troubleshooting, platform monitoring, quality management, and collaboration with L3 engineering and business stakeholders to ensure a secure and seamless digital identity experience.
The ID Dataweb lead will act as the escalation and primary liaison point for customer, be the lead for operational support, and responsible for adherence to SLAs, change management procedures, and best practices defined by client and Vendor.
Technical Competencies:
· 8–10 years of experience in Identity & Access Management (IAM/CIAM) operations with at least 2 years in a lead role, managing cross-regional support teams.
· Hands-on expertise in ID Proofing, MFA, and Risk-Based Authentication, preferably on ID DataWeb, or similar IAM platforms.
· Proficiency in incident and change management tools (e.g., ServiceNow).
· Familiarity with SAML, OAuth 2.0, OIDC, SCIM, and federation protocols.
· Working knowledge of API troubleshooting, logs analysis, and certificates management.
· Basic understanding of authentication workflows, risk policies, and fraud detection logic.
· Strong analytical and problem-solving skills with ability to perform root cause investigations.
· Excellent team leadership, communication, and stakeholder management skills with a focus on service quality, operational efficiency, and continuous improvement.
Qualification:
· Bachelor’s Degree in Computer Science, Information Technology, or a related field.
· IAM certifications (e.g., Ping Identity Certified Professional, Okta Certified Administrator, ID DataWeb Training, or CompTIA Security ) are a plus.
Please do share your resumes to srikanth@mqtechsolutions.com