System Administrator

Job Details:

Job Title: Logistics Administrator/ System Administrator

Location: Englewood Cliffs, NJ

Duration: 06 Months

Tax Term: W2

Note from hiring manager:

Don’t need someone in office- but can take someone 100% remote. Though ideally want someone local- but remote for strong candidate is fine.

Hybrid 2 days onsite

With current Magnum spin off- we have to put our SME’s into the separation efforst

This candidate is coming to help do the Unilever work in the interim

Focus is on Oracle OTM-

This job is not your typical supply planner or deployment specialist- We need an individual that is system savy and has the ability to lift up the hood, understand what is going on and if there is something stopping the planners or deployment specialists from executing day to day job- this person investigates, troubleshoots and makes sure issue is fixed so we can get back on track

Minimum years of experience- for someone to be at this level- 3-5 years experience

Could be deployment specialist and then got system savy and became a systems person-

BS not required – the key enabler – SAP and OTM- must have this and bee system savvy

Action Items

• Schedule follow‑up session with Kate Cosag, the systems guru, plus two other interviewers to vet shortlisted candidates.
• Add “on‑site preferred (2 days/week)” note to the job posting.
• Keep remote candidates in consideration; note flexibility for later transition.
• Send post‑call recap and any candidate referrals to Mauricio.
• Confirm interview schedule (2–3 rounds) and panel participants.

Team & Role Overview

• Kate Cosag leads system administration for logistics, especially OTM and SAP.
• Role focuses on ticket creation, troubleshooting, and escalation to IT support.
• Handles ad‑hoc tasks: UAT testing, configuration changes, interface monitoring.
• Acts as bridge between planners/deployment specialists and technical teams.
• Needed for day‑one readiness of TMICC systems go‑live.

Candidate Profile

• 3–5 years logistics experience (transportation, deployment specialist background).
• Strong OTM and SAP knowledge; familiarity with “Forkite” a plus but not required.
• System‑savvy, able to investigate, troubleshoot, and coordinate fixes.
• Bachelor’s degree optional if equivalent experience demonstrated.
• Preference for on‑site work (2 days/week); remote acceptable with future transition.

Hiring Process

• Target start: early September (first week) or possibly mid‑August.
• Minimum two interview rounds
• Calendars will dictate exact number of sessions (2–3).

Logistics & Systems Details

• Primary systems: Oracle Transportation Management (OTM) and SAP.
• Additional system: Forkite for performance monitoring and integration checks.
• Ticket volume varies: ideally zero, but occasional spikes (1–5 tickets/week).
• Role includes ensuring system stability for planners and deployment specialists.

Q&A Highlights

• No strict minimum years of experience; 3–5 years logistics ideal.
• Bachelor’s degree not mandatory if candidate has equivalent experience.
• Remote work acceptable initially; on‑site preferred for collaboration.
• Interview panel composition flexible based on availability.

ABOUT THE MAGNUM ICE CREAM COMPANY:

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

JOB PURPOSE:

The Systems Administrator / Systems Associate Manager is responsible for the day-to-day operation, stability, and continuous improvement of systems supporting logistics business operations. This role ensures systems are configured correctly, issues are resolved efficiently, users are supported effectively, and enhancements are delivered in alignment with business needs.

KEY RESPONSIBILITIES:

• Troubleshoot and resolve system issues (OTM, SAP and FourKites/4K)
• Monitor system performance, integrations, and interfaces
• Engage additional support teams
• Document solutions where needed
• Ensure access to systems
• Ticket submissions
• SAP GRC approvals
• Maintain system configurations and process change requests
• Weekly meeting engagement with OTM and 4K teams
• Collect and escalate end user issues
• Collaborate on enhancement opportunities
• Support OTM/SAP releases, patches, and configuration updates
• Daily/weekly UAT testing
• Weekend Liberation testing
• Ensure audit and compliance checks pass on schedule
• Review quarterly security access and controls
• Provide systems feedback for business reviews
• Support OTM/SAP/4K enhancement projects

Qualifications & Skills

• Admin/Super user experience in
• OTM
• SAP
• 4K
• Strong troubleshooting and analytical skills
• Proficiency with configurations and integrations
• Strong communication and documentation skills
• PM experience for UAT and project support roles

WHAT YOU CAN EXPECT:

• A unique mix of global scale & start-up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up.
• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.
• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”