What are the responsibilities and job description for the Senior Program Manager position at Mindlance?
Client: Insurance
Job Title: Senior Program Manager/Program Director/Delivery Manager/PMO Lead/Enterprise Program Lead
Location: Springfield, MA – Hybrid
Duration: 06 months
Job Description:
The Senior Program Manager is the central execution leader for the program. This is not a strategic advisory role — it is a hands-on, delivery-focused leadership position that requires daily engagement in execution management, cross-track coordination, governance enforcement, and stakeholder communication. The Senior Program Manager will be the person who makes the delivery model work — translating strategy into daily, weekly, and monthly operating rhythm.
This role is accountable for:
- Owning the integrated program plan across all tracks — schedule, dependencies, milestones, and critical path
- Driving the daily and weekly execution cadence — standups, iteration planning, demos, retrospectives
- Enforcing entry/exit gates between delivery phases — no development starts without readiness criteria being met
- Managing cross-track dependencies and sequencing — ensuring parallel and sequenced tracks do not destabilize each other
- Owning the SteerCo agenda, pre-read, and follow-up — ensuring the steering committee is a decision engine, not a status meeting
- Driving the re-baselining effort — establishing velocity baselines and validating the target delivery date within the first 90 days
- Owning risk, issue, and action management — surfacing problems early, escalating with recommendations, and driving resolution
- Managing the operating rhythm across US-based and India-based teams — including enforcing the guided execution model for offshore delivery
- Partnering with the Business Sponsor (acting Product Owner) to ensure decisions are made, documented, and translated into stable requirements
- Preparing executive-ready reporting — program status, quality metrics, velocity trends, risk dashboards — for delivery leadership and senior stakeholders
Key Responsibilities
- Program Execution & Delivery
- Cross-Track Coordination & Dependency Management
- Governance & Escalation
- Distributed Team Management
- Stakeholder Communication & Reporting
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Salary : $80 - $82