Project Coordinator

Job Title: TA Adoption & Enablement Coordinator

Duration: 6 months Contract will possibility of extension

Location: Lake County, IL 60044 (Hybrid)

Role Overview:

This is a hybrid TA Operations role with a strong emphasis on enablement, coordination, content management, and system support — not interview scheduling.

This role sits within Talent Acquisition – Operations & Innovation (O&I) and is not a traditional TA Coordinator role.

It is TA Enablement Tech Support Program Coordination.

The primary purpose of this role is to:

• Ensure TA teams globally have access to the right tools (ATS, CRM, LinkedIn, etc.)
• Ensure they are using systems correctly and to full capability
• Support training, adoption, documentation, and system enablement
• Upload, organize, and maintain content in digital platforms, learning tools, and SharePoint
• Coordinate learning sessions, global TA calls, and ongoing trainings
• Support enhancement training & new joiner onboarding
• Identify usage gaps, errors, and recurring issues among recruiters
• Provide Tier 1 ticket support for systems (ServiceNow)
• This role is part administrative support, part project coordination, part tech enablement.

Key Responsibilities:

Enablement & Training Support

• Supporting delivery of global training programs
• Uploading, organizing, and maintaining content in learning platforms
• Updating SharePoint pages, O&I materials, playbooks, guides, helping set up modules, videos, PDFs, and training sequences
• Coordinating global O&I calls and communications

System & Tool Support

• Supporting adoption of ATS/CRM platforms (primary systems)
• Helping troubleshoot user issues (Tier 1 ServiceNow tickets)
• Escalating more complex issues to Tier 2
• Understanding system processes and guiding recruiters as needed

Documentation & Process Management

• Creating or updating standardized guides, walkthroughs, and job aids
• Maintaining organized content libraries
• Ensuring access is correct for user groups

Qualifications:

• Organized project coordinator
• HR/TA Ops individuals comfortable with tools
• Tech-savvy with SharePoint / content tools
• Looking for someone who is proactive, Independent, Self-Driven
• Highly Organized Strong Project Coordination
• You will work with a large volume of documentation, materials, timelines, content updates, and meetings.
• Strong coordination skills are essential.
• Must be comfortable learning tools - ATS / CRM systems, SharePoint, Learning platforms / LMS

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”