Program Manager - Senior

Program Manager - Senior#25-79583 Atlanta, GA Charlotte, NC All On-site Job Description Description: Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work) The purpose of this initiative is drive improvements to the content management capabilities in Adobe Experience Manager. Bachelor Degree: (Required, Preferred or Not Required) Required . Role Responsibilities: (what they will be doing) May assume broad responsibility for components of a complex initiative, provide the direction or vision for a group of scrum teams related to their business solution, and/or be called upon to solve highly complex or highly technical problems. Lead their delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management. Align with product managers to clearly articulate product strategy to the delivery team. Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities. Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities. Perform triage on critical issues, escalating as necessary, and communicating consistently and clearly with all concerned parties. Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use. Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions. Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity. Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes. Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done. Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents. Risk Management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations. Mentor other Product Owners on product delivery practices. Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.) Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience. Five or more years of banking, financial services, or other relevant work experience. Three or more years of product, analysis, technology, and/or design experience preferably in Web Content Management systems like Adobe Experience Manager. Three or more years of leading cross functional teams. Equal enthusiasm for high-level strategic planning and tactical daily execution. Experience defining/driving vision of experience programs and/or partnership based programs. Experience defining and delivering large-scale online initiatives. Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues. Ability to lead cross-functional teams without formal authority. Comfortable managing concurrent projects in a fast-based, results-driven environment. Comfortable with ambiguity, leading work autonomously, and making independent decisions. Excellent skills in presentation, facilitation, communication, and negotiation. Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/vision. Plus/Nice to Have Skills/Prior Experiences: (Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.) Master’s degree in business, engineering, design, or technology field; banking or financial management education. Experience working with distributed teams (onshore/offshore). Certified SAFe® Product Owner/Product Manager (or equivalent). AEM/Adobe certification. EEO “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”