What are the responsibilities and job description for the Customer Service Representative I position at Mindlance?
Company Description
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
Job Description
Job Title : Customer Service Representative I
Job Location : 3000 Ericsson Drive Warrendale, PA 15086
Duration : 5 months
Shift : Monday through Friday 12:30pm - 9:00 PM EST
- Receive and place telephone calls. Perform data entry and use software programs.
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
- Must document all calls and evaluate each account to determine if further research is necessary.
- Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
- Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
- Requires close attention to accuracy, performs independently, subject to practices and procedures.
Qualifications
GED or HSD
Additional Information
If you are interested feel free to reach
Mahesh Kumar
on
#732-479-4523
or email your resume on
maheshk(at)mindlance.com
